I had a great experience at this bike shop! The staff were incredibly friendly, welcoming, and knowledgeable. They took the time to answer all my questions and made sure I felt comfortable with everything before I left. You can tell they genuinely care about their customers and love what they do. It’s hard to find service this good these days — I’ll definitely be coming back for any future bike needs. Highly recommend!
While on vacation in the area and planning on doing lots of gravel and some road riding i had an issue with my rear tire squirting latex fluid from center of tread (relatively new tire), this happened 2 days in a row. I was able to limp out on lowish pressure back up and out of Wilson Creek trails to Linville land harbor but didn't want to chance it another day so I took the bike in and got a new Specialized tracer tire fitted. I've been exploring more of the Wilson Creek trails the last couple of days and everything's been good with the new tire. Great to have a bike store that can turn a repair around quickly when you need it. Store is also well stocked with lots of goodies.
Great job guys keep up the good work !.
Everyone I have met and talked to in Boone Bike has been friendly, professional, very knowledgeable. Repair work has been done promptly, actually before the anticipated time. The mechanic specifically took time to explain what he did to me in a very understandable way (especially nice as I am not as in the know about components as some are).
Overall, excellent. In fact, I have told my cycling guys from Chapel Hill/Raleigh about y'all and to plan to use y'all for any of their biking needs when they come to Fleetwood to ride for a few days.
Being able to test-ride a bike, especially up a hill, is really nice. It’s a huge investment to buy bikes of this caliber so it’s really nice to be able to know what you’re getting before you take it home. Everyone there is SO helpful and FRIENDLY! They really know what they’re doing and what they’re selling! I love going to Boone Bike, and I would go more often if I was a millionaire! :)
Came in with an exploded derailleur with a big bike ride scheduled for the next day. I was worried that it might not get fixed for the trip but an hour after dropping the bike off I got a text that the bike was ready. They had also gone over the bike and found that the brake pads needed changing. Very pleased with the bikes that we have purchased as well as their excellent service.
The quick turnaround and attention to detail on servicing my bike was very appreciated. I brought in a used bike to get checked out and was pleased to see the service report where things I hadn’t noticed needed attention were addressed. Also I brought the bike in on an afternoon, and got a text 45 minutes after you opened the next business day that it was ready. Impressed and pleased for sure!