I have been shopping at Boone Bike since 2011 and have always been treated with 1st Class customer service! I have recently purchased some upgrades and accessories for my Fuel EX and they made recommendations that were the best match for this bike and my riding. Great team they have there! Bill Holman
Very friendly and helpful staff. I went to buy a new helmet and was helped by Sarah. She recommended me a new helmet within my price range and was the same brand as my previous. She also didn't tell me about the 10% student discount until I was checking out so I didn't feel like I should pick a more expensive helmet, which was very considerate. I went here rather than the closer option, Magic Cycles, after the latter made a serious error repairing my bike that could have gotten me severely injured. Definitely going here when I need new tires or anything else for my bike.
I found the perfect bike, exactly what I was looking for, at Boone Bike. Their customer service is exceptional. I was given personalized service that went well beyond expectation from the owners as well as all staff. They spent an enormous amount of time patiently helping me select and learn to use not only the bike itself but also a new bicycle rack. I highly recommend Boone Bike.
I purchased a Specialized Roll 2.0 from Boone Bike and Touring last winter. All of the staff were very knowledgeable, friendly and cooperative. I highly recommend this business if you are considering purchasing a bike, accessories or service.
Haven’t ridden my new bike yet but my buying experience was a joy! Couldn’t ask for nicer or more helpful staff! No sales pressure either. I look forward to my next visit there.
I found Shaw, a professional bike fitter to be very engaging, knowledgeable, and an excellent educator and communicator. It made my bike fit session extreme enjoyable, and I learnt a great deal from his tutelage and insightful comments and advice. Highly recommended.
I recently took my mountain bike to Boone Bike and Touring for a simple flat tire repair, and I was absolutely blown away by their service. Not only did they fix the flat quickly and efficiently, but they also went above and beyond by noticing a dangerously worn area on my tire that I had completely missed.
The team was incredibly thorough and explained the potential risks of riding with the damaged tire, preventing what could have been a serious accident on the trails. They had the replacement tire in stock, and the entire repair was done in no time.
I was so impressed with their attention to detail and their commitment to safety. It's clear that they truly care about their customers and their bikes. The staff was friendly, knowledgeable, and the service was top-notch. If you're looking for reliable and trustworthy bike repairs in Boone, look no further than Boone Bike and Touring. They've earned a customer for life!