The service was great. I was acknowledged and helped both visits. The communication was responsive and I felt like I was given information and options. The turn around time was fast too.
The service was fantastic and they have a large selection of bikes & accessories to choose from. Its an excellent bike shop! They know bikes and they treat you very well!
Definitely the personal customer service, friendly, honest and polite. The products could be located anywhere, but you’d miss the opportunity to experience “real” customer service which is mostly nonexistent in today’s online shopping world.
Great service, even went the extra mile and found a lower price tire they had in stock. A pleasure doing business with these folks. I’ll definitely be using them to purchase my next bike and any other items.
Give Rob a raise! He is an excellent employee. From helping me during the process of buying my bike to coming in for a new tire, Rob provides genuine help and top notch customer service that is very hard to find. I'm a customer for life because of him.