Appointment time was respected as we did not have to wait. Staff was efficient in checking us in and getting feedback on our newly adopted kitty, Starfire, Dr. Landon addressed our concerns and readily provided a č̣ourse of action. She was absolutely proficient in answering questions and explaining everything. Starfire had a a couple shots which were executed with ease. We felt at home here and will continue our vet care here.
First, I liked that i was able to schedule an appointment in less than one week.
Next, the staff was friendly and welcoming to me and my cat. We are new to the area and phoned many vet services seeking help. Brandywine Valley helped us.
We recently took our pup to the vet and we did NOT feel that we were rushed out of the exam room or given a coolie cutter diagnosis. The Dr took her time and showed a real concern for our pup and offered several treatments we could try and was always mindful of expense.
The vet listened to me and asked me questions about my dog. She was very understanding and cared about my dogs skin problem. The lady that checked me out was also very helpful.
Everyone was amazing!! I had a sick kitty and was greeted with empathy and compassion. Surgery was scheduled very quickly (next day) and all of my questions were answered thoroughly and not once did I feel like my questions were dismissed as silly! I can’t say enough good things about the amazing staff!
From the front desk staff to the Vet tech and the helpers everybody is really really nice. I took care of my dog. I’ll use a baby like he was there baby.
Luke left me at least 4 voicemails about my new cat. Everyone was so friendly and professional. The doctor listened to all of my concerns and explained many specifics about my pet. They’re terrific.
The gentleman at the healthcare Facility where I was to take my dog for neutering was very understanding very kind and got my dog a appointment within a week after the first one was cancelled. The people that work there are very nice and very understanding. Also it's very clean and I like that.