Very helpful, polite, efficient, catering to the customer. Welcomed me to call with any questions. Thoroughly answered all questions. Can’t say enough about this wonderful ARC.
Very friendly staff. They were super helpful in making sure everything was okay for both us and our new family member Wilbur! He’s opened up so much in just 1 day and we can’t wait to see his full personality!
Our experience adopting a dog with Brandywine SPCA was truly wonderful. The entire team was incredibly professional, organized, and supportive throughout the process. You can genuinely tell that every volunteer and staff member cares deeply about the animals and works hard to make the best matches possible. They took the time to answer our questions and made sure we felt confident bringing our new dog home. We’re so grateful for their dedication and would highly recommend them to anyone looking to adopt!
We were able to rescue and adorable mixed dog that we love very much and I am grateful for the services that BVSPCA provides.
I do have one comment that I'd like to share....Our puppy came in with two siblings. He had Parvo when he arrived and it was confirmed the next day. With love and immediate attention he bounced back quickly. Thank you! I know that his siblings were adopted out within days after that diagnosis, and I feel like they should have been given that information. Perhaps you would have known by then whether they would have contracted the virus? The other families may have had other dogs, and I would have wanted to know that information in full disclosure to look for any possible early signs of illness and recognize the possibility of Parvo.
I recently visited the Brandywine Valley SPCA as a volunteer with a local service group. We were met there by Mary Richardson who took us on a tour & described the mission of the BVSPCA. Mary was very welcoming, knowledgeable and greatly appreciated our assistance. During our animal socialization time, I fell in love with Salem and adopted her on Saturday. The adoption staff were so supportive, patient and informative. Thank you for your invaluable service and assistance!
Everyone was so friendly and didn't hesitate to answer any of the questions that I had. Everything was great I appreciate Sierra and the two lady's at the front counter who were working at the time that I adopted Rory. He is a kind sweet soul and they helped the experience go smoothly.