My family attended a clear out the shelter event and all of the staff and volunteers were extremely helpful and pleasant with us while we looked for a dog. We took home Bella, who had been at the shelter for a very long time and the amount of people who were excited to see he find a family was overwhelmingly heartwarming. It really demonstrated how much the staff and volunteers love and care about the animals.
Caring staff who very clearly know the animals in their facility, even if they’ve only been there two weeks. Took time BEFORE THEY WERE OPEN to address concerns of a new foster-to-adopt dog mom. They listened, were invested, and worked with me to develop an updated care plan. Everyone there has been especially wonderful and supportive. 10/10 would recommend!
The personnel were extremely polite and they wanted to help in anyway they could. They were happy they could assist and seemed happy with my decision to adopt MewToo.
Thank you
Pat
With all the people that were there on Saturday; the staff were very patient with the humans that showed up. Lol. Everyone was kind and very helpful. If they didn't know how to answer a question they would go ask the person that most handled the dog you were asking about. The kennels were very clean. The animals, although scared from all the extra humans looking in at them, were calm for the most part. Thank you for allowing me the time to look and choose the best dog for me.
The ease of adopting our dog & that they let us foster to adopt so the nurturing service would be no charge. Also, a really nice woman that was familiar with our dog gave us advice & ideas of what to expect with him. Very good staff. Explained everything well.
We adopted 2 kittens from BVSPCA. They appear to have been well evaluated by a vet and well cared for by staff. The shelter seems a bit chaotic, particularly the front reception area, where I had to wait with a kitten in a crate while the only staff member in the room was too busy showing a visitor her personal pet photos. Like all shelters, I’m sure the staff is overwhelmed with the sheer number of animals in their care, are probably underfunded, and doing their best, but it doesn’t help when staff members treat customers who are looking to adopt as an interruption to their socializing.
I also think that they might have more success with adopting out more animals by slightly lowering their adoption fees. I realize there is a need to recoup some expenses, especially vet care and, $150 for a kitten is a bit high in this economy. It might be better to lower the initial adoption fee for animals already spayed or neutered and perhaps also for senior citizens.
I would also suggest a separate entrance/exit area for the volunteer dog walkers to help reduce the noise and chaos in the reception area, or different hours for adoption and dog walkers.
We adopted two kittens and had a wonderful experience. The staff was friendly, not just to us but also towards the animals. They answered all our questions and helped prepare us for our adoption and we’ve adored the new members of our family! Thank you all so much!