Love the location and the staff! My dogs have presented with conditions I’d never had with my other pets (anxiety and hot spots!) and I was out of my depth. The desk staff were kind and helpful, and the vet and tech discussed causes and options for care. I left feeling better about the care I give my girls, which makes all three of us happy.
I’m also on a fixed income, and the staff don’t skip a beat when I ask about costs in advance of treatment. I want to do what’s best for my girls, and also have to keep a close eye on our budget. Would love to be the person who just rolls with the charges, but since I’m not, it’s good to be in a place that shows compassion and understanding. A little information in advance helps me be better prepared and get help if/when we need it.
Devon was very nice and caring. I was in traffic she had another opening and everything went well. Only thing the two African-Americans at the front desk was not friendly at all, but not smile and when I would say something, it’s like they wouldn’t answer back unless they had to. That’s the only thing I can say the rest of the people were friendly.
Your staff both in the shelter and the medical center are very cordial and care about the animals. The experience of choosing an adoption was driven by the staff and the facilities. I will adopt from this facility again in the future.
Friendly, fast service but thorough. I didn't feel rushed, I could always ask questions if I had needed to. And everything was very clean which is important
Always a pleasure when I come to the lBrandywine SPCA the r. The receptionist are very friendly and the way the you are informed about the treatment for your pet great atmosphere
The Doctor was very nice and professional
She really made my cat feel less stressed when getting her shots.
She also reassured me about my cat being healthy and well.