It was a very quick process. Once I bonded with a cat and made it clear I was ready to adopt, the entire process went fast & smoothly. Staff was friendly and attentive given the amount of people that were there to look at or adopt animals. I was very pleased with my experience.
The day we came and looked at our now cat everything was great. The only issue I had was when we had to pick him up from getting neutered. We showed up at 5:30pm like we were told but didn't get out of there until almost 6:30pm. Social distancing was not being enforced and really drove my anxiety through the roof.
I loved how thoughtful the staff was. It was CRAZY there and they still cared so much about you and the animals. I could tell they had a lot on their plates and each animal seemed like they were the top priority. I really appreciate everyone’s work there
The staff were absolutely amazing. My family and I adopted a cat and during the process, each member of the team was super helpful and informed us which cats would be most comfortable around our 2 small boys. Such an amazing experience.