I like that you are willing to work with where the customer is in their cycling needs. You offer good advice on upgrades and do excellent repairs. I got a great bike fit making my riding much more fun.
I bought my bike here a few years ago and I love the fact that you guys provide free Silver Tune-Ups. I bring it in every season and it’s always fast and easy and great way to prolong the life of my bike.
-Aubrie W.
Great people, location, products (especially Trek/Bontrager), and availability. Also, love their ongoing Silver tune-up program for bikes purchased there!
Service is fast and reliable and I trust you guys not to rip me off. You don't laugh at me when I come in with a stupid issue. Like the time I couldn't fix my own flat because I couldn't get the tire off the rim. Oh sure...when I left I'm sure everybody had a good laugh at my expense but when I was there nobody let out one giggle. Thank you for that.
I own two different types of bikes and get each serviced regularly. I always get thoughtful advice on how to maintain them with regard to the specific way I ride each. Finally, I appreciate how the team is willing to accommodate my schedule when I bring a bike in for major part replacement. Commuting by bicycle has become a real pleasure thanks to the guys at Breakaway.
I find it super convenient that since I bought my bike here, I can bring it in for regular, often almost free tune-ups. The staff has always been super helpful, chill and friendly.