Brick Wheels Googlemaps

   3244 Reviews
736 East 8th St
Traverse City, MI 49696
2319474274
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Recent Reviews:


needed Di2 shifters software update. Done the same day!
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Choice & service techs are top notch
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Repair parts that I needed were in stock. Timeliness of repair was good. Quality of repair was good.
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Matt was an excellent decision consultant on my recent bike purchase. We've been buying from Matt for over five years.
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Staff were very helpful and were able to get me in new bike shoes easily. They knew what I was looking for just by description and came out with options in my size.
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i am a trek fan for decades.
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Selection; solid service department.
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I bought my first 10 speed bike from Brick Wheels over 40 years ago. I road that bike into my late 50s. I never had any problems with it. I was still in great condition when I sold it. Today, I am 72 years old and still active, however I wasn’t sure I could find a bike that I could ride with confidence. I tried many bikes from many stores. I was intrigued by the electric bikes, but I was intimidated by their hefty weight. Brick wheels had bikes that other stores did not offer. I ended up finding a lightweight electric bike that is perfect for me at this stage of life (Trek Verve+1). My first bike that I bought was a trek also. I knew that the quality was there and that I can rely on quality service when I need it. Thank You for all your patience with me as I stumbled through this difficult decision. I love my new bike! Kathy Bush
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The whole staff is super nice, exceptionally knowledgeable and their inventory is fantastic. Best bike shop in the area by far.
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I had a flat tire on the bike trail and it was fixed right away no waitlist other than the time it took to put a new tube in. Excellent service!
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Outstanding service from Matt. Great bike.
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I have been going to Brick Wheel's since the 90's and will continue to do so. I like the friendly atmosphere, the many bikes to chose from and my new pedals that I just purchased. Chris was very helpful and speedy. Your mechanics rock !
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Your staff is very helpful including the repair services. However, I am very disappointed with my trek electric bike. The first year I had a problem within a month and when you couldn’t get the replacement parts, you offered my money back as long as I bought a second one. Now this one I had a problem with the key for the battery. Since I don’t come to Traverse City very often and live one hour away. My warranty had expired and I had to pay $25 to have the key fixed. I would not recommend a trek bike for anyone based on my experience. I have very few miles on the bike.
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Fast, competent service on tire issue… Chris very helpful, even recommending nearby burger joints while I waited an hour or so! While bike maintenance issues are troublesome, Brick Wheels makes it easy.
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I really enjoy working with the staff at Brick Wheels (Cody and Matt). Over the years I’ve bought several bikes from Matt for myself and family. He always makes purchasing bikes fun! To be honest, the reason I came back to buy an E bike for my wife and a bike for myself was solely based on my past experiences of working with him. Matt is very dedicated to his customers and goes above and beyond for them!
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sales people always friendly and the repair shop, they are wonderful and helped me get my electric bike, purchased at Brick Wheels out of my car for service
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Quick and friendly service
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You have a good availability of cloths and parts in teh store. Your rental people are knowledgable and helpful.
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Staff are all friendly, helpful; no-pressure shopping. Always enjoyable to shop at Brick Wheels.
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I have purchased 2 bikes this year and parts service .Everything has been great service is outstanding my sales person is Travis but all your employees are great.
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