Very helpful and very knowledgeable about their products. They helped me with my old bike and helped me find the best E-bike that would work for me. Excellent customer service. I highly recommend them.
Broadway Bikes has been providing bikes for Tucson families since 1975! I bought one of my first BMX bikes almost 50 years ago from this bike shop. And I’m still buying bikes from them and consistently receive great customer service every time I enter their shop. Thanks to Scott and his excellent team!!
I have never been disappointed with the products or the services provided by Broadway Bike. I am impressed by the friendliness and knowledge of the staff. I believe they are the best bike shop in Tucson.
As one of the oldest bicycle shops in Tucson, Broadway Bicycles continues to show both heritage and concern for the customer through excellent service. Whether it's a full bicycle or just a routine service, they go beyond what is expected.
Both Kyle and Brian were extremely friendly, helpful and knowledgeable! They both answered all my questions, and as a new cyclist, this was important to me. They showed they cared and welcomed me into the sport. I did my due diligence and shopped around. Although others were kind enough, I didn’t feel like I was being taken seriously as a new cyclist. I was in and out of those stores in 5-7 minutes. I knew after my third shop that it was in my best interest to return to Broadway Bicycles! I will definitely continue doing business with them! THANK YOU!
Everyone at the shop helped me get the bike I was looking for! Scott made sure it was ordered quickly and showed up when promised! When I came to pick it up he made sure it was ready to ride and showed me how everything worked. My first e bike and it's an amazing ride. From the financing to the tailgate rack everything is great! Could not ask for better customer service!
I bought my E bike from Broadway Bicycles in 2019. I absolutely love the bike. Whenever it needs service the staff are always very welcoming and professional.
I’ve always experienced great service at Broadway Bicycles. They set up my Trek Rail 7 beautifully 2 years ago and it continues to be awesome. I’ve had right hand thumb/wrist tendon issues for some time. I called and talked to Kyle 2 weeks ago regarding my problem. He recommended a SRAM AXS derailleur that could be set up for left hand shifting. It works beautifully and my right thumb/wrist feel great! Thank you Kyle and Broadway Bicycles!