Friendly and knowledgeable. You can tell they love what they do and are passionate about it and provide the best service. Not just for me but I saw it with other customers as well. I went to get tires and bike tubes for my vintage bike and they were really patient and helpful with my questions.
When you are looking to buy a bike or the various equipment needed to ride safe and prepared for what lies ahead, Wheel and Sprocket provide lots of selection, variety and expertise to help explain what would work best for your type of riding. I trusted my purchase of e-bikes to them and they have not disappointed. Great service and recommendations to make me ready for Spring bike riding. Time to roll. MJK
I’m restoring an old bike. The mechanic did a quick once over of it and recommend what I buy to get it back on the road. Didn’t try to upsell me on anything, just what he thought it needed to get it moving again!
He also found something else wrong with my other bike, fixed it in literally 30 seconds, and then refused to charge me because it was such a small fix. I’ll be bringing my bikes back here when something big goes wrong with them!
Love that my Wahoo Speedplay were in stock! The guy who always helps me at the front desk is so nice, friendly and welcoming. Great price match policy also.
I liked how attentive Sheridan was to explain the bike I bought as well s the other things I was interested in. I bought a helmet that fits me better than any other I had previously bought.
Friendly service techs. Very in depth explanation on my bike. Excellent customer service in purchasing my electric bike. Thank you Noel Kegel. To new to give a god rating on my new bike, but I’m sure I won’t be disappointed.
Everyone is helpful, knowledgeable and very customer friendly focused. Have had nothing but great experiences on every frequent visit. Highly recommend! Appreciate everyone taking the time making sure our bikes are properly outfitted and tuned and making sure our needs have been taken care of.
Thank you Sheridan, Chris, Nick/Nate? Raphi (forgive me on spelling)
Julian
I needed some work done on my Ebike. Most of the shops I called would only work on certain brands and my bike wasn’t one of them. This put me in a difficult situation. Chris was nice enough to do the work on my bike even though they normally don’t do work on my bike brand. Work was finished the next day. Thanks Chris.