We had a great experience with repair service and were educated on the correct bike for our lifestyle. We’re very happy with the bikes we bought and are getting out there riding again.
Customer service is welcoming and helpful. I was encouraged to come back if I needed assistance with operating the bike rack. Also very helpful with wanting to address a rattling fender issue! I would highly recommend Wheel and Sprocket to anyone!
I have used the service department at Wheel and Sprocket several times and have been impressed with the quick, quality service I received. My most recent visit was October 8 for a flat tire. Chris, the technician, was very informative. I have had a number of flat tires and he said it is likely that I am not inflating my tires to the proper pressure. He is right!
Excellent customer service - knowledgeable sales staff - Phil was exceptional! Went over all the specs of the bike that I did end up purchasing. Was very patient as I took it out for 3 test rides and made numerous adjustments/fine tunings so it fit me perfectly! I love my new bike and I appreciate your staff! Thanks
The staff is always very helpful. I came in to find some parts to fix the brakes on my bike and the technician who helped me went out of his way to explain what I would need to do. This is pretty much on par for every time I visit the store.
Instant service as soon as I got in the store for a bike repair. Also, a salesman provide useful information on a possible next bike purchase. Freindly and helpful staff which I will continue to support