Wheel & Sprocket, Brookfield Facebook Twitter Googlemaps Yelp

   4853 Reviews
13925 W Capitol Dr
Brookfield, WI 53005
2627830700
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Recent Reviews:


They returned my bike in a couple of days while completing all of the items i requested.

Fast competent service.

All the essential biking accessories are in stock! They had exactly the item i was looking and friendly staff as well.

Always fast and friendly.

Outstanding!!

The repair department was helpful and friendly!

Chris in your service department was extremely helpful.

From the salespeople to the service department, I (an older woman) was treated with respect, kindness, and efficiency.. I would recommend them highly!

I received incredible service from Nate at the Brookfield location. Not only did he help me on the spot, he taught me how to perform the maintenance myself next time. Professional, knowledgeable and kind. What amazing support.

The service department is very helpful and recently provided guidance on new ways to improve my bike. I like that there is a record of what has been done. They ensure a quick turnaround and the job is always done with excellence. Thank you!

High quality work and completed as promised. I travel a good distance to come to this shop because of it's reliability. In addition, I appreciate the positive attitude from the folks that work on my bikes. All of this is just as important as the price. Steve Bowsher

We have Pedego eBikes and Nick in Brookfield has been the one that does our work when needed. The staff in Brookfield is very good and have always been impressed with his knowledge and work.

Phil helped me the best way to have a bike that fits for me. Thanks a lot. Great bicycle store great service.

Friendly, helpful staff

Your service tech went above and beyond! Super friendly, knowledgeable and efficient!

Technicians are friendly and helpful. They offer good advice and suggestions for keeping my bike running correctly.

I worked with Nick in service on my repair. The type of service and effort he provided is exactly the reason why businesses build customer loyalty and a high return rate. Nick explained everything to me (what he found in his diagnosis, what actions he was taking, and what the expected timeline was to complete the work.) He went above and behind to expedite the fix so that I could get my bike back for an upcoming ride. I have taken the time to provide my feedback (Nick has earned it) and I hope someone will take the time to commend Nick for the work and customer service he provided. You guys have a great reputation within both Trek and the biking community. People like Nick are a big reason why. Thank you for standing behind the brands your represent.

Rafi was very helpful and Bob did a great job fixing my bike.🏍️

Experts working there to assist with any biking needs

Service was fast and good.