The consultant (Cullum?) has been super helpful, spent a fair amount of time with us showing / explaining details. We ended up getting a bike and a helmet and are very happy with the purchase and experience overall
Fantastic service - the team listened carefully to what was wrong with my ebike and then went about diagnosing and fixing the problem with attention to detail and without needlessly overspending. My bike and I were in good hands all the way!
Andrew and his Team are knowledgeable and very friendly. I purchased my Trek Rail 5 from BBF several years ago and have had it serviced annually by them. It continues to be a wonderful and fabulously enjoyable bike and BBF continue to make it feel like new.
They are a great Team.