Impeccable customer service starting at the entrance gate. We were utterly impressed with each team member who helped us. Friendly, quick, clean shuttles, efficient service and an excellent price. We will tell everyone to use the Parking Spot. The shuttle driver waited for us when she saw us coming in the cross walk toward the pick up at arrivals. The drop-off driver on day one walked us through how we’d access the shuttle upon return and taught us the benefits of using the app. The man at the departure gate was warm and helpful as he offered us cold water for our drive. We were repeatedly impressed with our experience.
I have always parked at the airport and never will again. Parking with you guys was the easiest and best priced parking I’ve ever done. The shuttle drivers were very nice and both helped with luggage, which was very appreciated!
The shuttle’s were smooth and clean. I truly enjoyed parking with you.
I love the fact we can book our reservation ahead of time, The check in is easy and the driver is always there when we need to be picked up or dropped off.
This was my first time parking at The Parking Spot- Buffalo. The entire process of reserving to check in and out was very easy. The lot gated and secured which gave me peace of mind leaving my car there for a week. The staff was friendly and being dropped off at my car by the shuttle was great. No need to lug the luggage around more than I needed to. I would use this service again the next time I need to fly out of Buffalo.
Your staff was outstanding! The drivers in both directions and the women at the both were so very kind and helpful. I will definitely use this service when I travel again! Thanks! PS Didn't get the other names, but our first driver (to the airport on Thursday AM was Mike)
So easy all around: online booking, QR code to get in, plenty of parking in a clean and protected lot, shuttles to/from with amazing drivers, and easy exiting. Would highly recommend!!
You made it easy to register online. Your stuff is very kind and helpful. And you’re very organized. When I travel alone, it makes me nervous, but knowing that I can rely on your great service gives me peace of mind.
How quickly we were picked up by a shuttle bus and dropped off at my vehicle. Extremely happy with the service of The Parking Spot. Removed a big part of a stress involved with travelling.
Thank you.