Oh man, all the fellas at Summit Burlingame were SO NICE and helpful -- I had so much fun with them it made me wish I had more bikes to fix. They provided excellent advice and service and even helped me get my bike into my car. Five shiny stars from this Viking Princess!
I was there yesterday for a noise coming from the crank area. They took the time to check it out and was able to repair the problem.
Every time I go to Summit, the problem is resolved and everybody is so nice there.
Every single person I've worked with at Summit has gone above and beyond to make it right when things go wrong -- as they inevitably do. There's a whole lot to be said for that!
Super friendly and knowledgeable staff, we had a great experience from start to finish. We will definitely be coming here for all of our bike needs from now on.
The team at Summit were very helpful and accommodating in shipping my bike from San Francisco to New Hampshire. The bike was professionally packed and well protected and arrived promptly, and they were available to answer my questions throughout the process and provided me with regular communication and updates.