My bike, which I dropped off for a spring tune-up, came back looking and riding like new. And the turnaround was only a couple of days. The fact that the guys I dealt with were friendly and welcoming was gravy.
Your staff is knowledgeable helpful and pleasant to the nth degree - always feel welcome in the Cahaba heights store and while I can get most things online - it’s worth shopping local for the knowledge and attitude!
I like that you have a female salesperson, Virginia Powell, at the Cahaba Heights Trek location. She is very aware of the needs of female riders and goes the extra mile to ensure you get the right bike and the fit is correct. The service department is also excellent. Brandon is always attentive and takes me seriously when I have problem.
Staff are very knowledgeable about the products. Would like to see a greater selection of jerseys in stock though. It is nice that I can check your inventory online and go to the store that has what I’m looking for.