Gave me quote before doing the work and pretty much stayed close to it. Good communication to let me know it was ready and on the day they told me it would be ready. Great service
I brought a rim in to have the spoke replaced. Everyone was polite and courteous. They got it done within a couple of hours and called me to let me know. The price was very reasonable as well. I couldn’t ask for a better experience.
Highly professional and friendly staff. Excellent product selection and if they don’t have it, they always offer to order it for me and contact me when it is received for no additional cost.
Great service-oriented people such as John. John is fantastic! Knows all about cycles and really cares about customers. Great brands. Great accessories, too!
Products are what they are, but the store’s staff is what makes the experience worth it. Deason is who I worked with over my most recent visit to the Oak Mountain/Pelham location. Fantastic customer service and a welcoming environment.