This was my third time to use C C and the out come has been very rewarding. The closet looks much larger than the original metal shelves that were installed. This closet was the smallest of all 3.
The installer was polite BUT he was given the wrong address (one of the past locations). Mistake made in the office not his.
Therefore he arrived 1/2 hour past the given time which was no big deal. I was told it would only take a couple of hours and looking back at the other 2 which were larger that is all it took. This time a second worker arrived and and about an hour later #1 left he'd put in his time for the day. By the time #2 left it was a total of 6 hours from start to finish. I'm not sure if the original fella knew what was to be done. Thank goodness he was not assigned to and another job.
Yes the job was great and I am happy with the results but not the length of time it took.
Valerie Turns was very professional and efficient. She knew exactly what I wanted and was able to provide me with a 3D look of what my closet would look like. She also explained how the whole process would go.
Senior design consultant, Adrianne Sheridan exactly understood our requirements and we are very much impressed with her designing skills. What we ourselves couldn't get of what we really want, she put it in drawing and made us to think Yes this is what we want! She is definitely an asset to California closets!
This is not my first time with California Closets and I love working with Stacie and the work that
C C has to offer the public. Never a problem and if so they are there to help. Stacie is considered of my needs and has good suggestions to make a closet fit my needs.
Thanks you for your company and hiring pleasant sales people.
From meeting Ashley at the Home & Garden Show, I felt very comfortable and excited to see my vision become a virtual reality. The in-home consultation exceeded my expectations with a 3D presentation and respect for my time. I was able to look through many options and made changes based on my own preferences. I am very much anticipating the installation in a few weeks.
Representative showed up on time, we talked, she measured and told me about a Feb. Promo that I could get in on if I would act quickly. She got back the same day with a drawing, we made a few minor changes and we bought.
Adrianne is so wonderful to work with. She does a great job asking the right questions to understand our family’s need for storage. She’s also so flexible with making changes to adjust to our feedback. So far the process has been enjoyable!
Ashley was punctual. She was open to hearing our ideas and needs. She asked the right questions. She established a timeline and follow up. Provided good insight about various options. Feel like she knows my vision for what I want.