Everyone is always so friendly! I love the camper cams so I can peek in and see that my pup is having a good time, and the hours are awesome for those of us that don't get off of work until 6 pm. Most places you have to pick up before 6 before they start charging extra.
My dog LOVES camp bow wow. I sometimes use other care services which are closer to my house but nothing compares to his excitement when he goes to Camp Bow Wow. Your staff has always been pleasant, energetic and timely. I only wish there were more Camp Bow Wow’s
Pay the dogs SOME attention like your mission statement reads: we know just where your dog likes to be scratched. Alomst every time me or friends view the workers they walk away from dogs looking for a tad of affection, stating they will get jealous is ridiculous, pet the ones that come up to you! The dogs that don't aren't jealous, they could care less obviously. Having an answer for everything customers have stated instead of just taking ownership is NOT what customers want to hear.
The staff is super friendly and obviously loves dogs, and they get to play all day with reasonable breaks rather than being kenneled all day with a couple walks all alone, and we get to watch them on camera!!! What’s not to LOVE!?!?!?!
Just too many dogs. Your staff is great and very informative, but our dog got anxious with so many dogs. We were disappointed there was no transitioning into the large group. Our dog went straight from a 2 hour car drive into the filled dog run with no time to relax or get a better intro into situation. He also was whisked away so quickly we couldn’t say goodbye or assure him. I guess your business plan doesn’t work for us. We were asked not to bring him back because our pet was experiencing anxiety and aggressiveness which is really not his nature. I think his entrance to Camp Bow Wow shaped his attitude for the entire stay. We are going to get him training for his anxiety but do t know if we will put him back in that situation with so many dogs again.