They are so sweet with my pup, who can be a bit rambunctious at times! They are patient with him and just move him to a different play area with different dogs or let him be on his own for a little while if he gets a little too wild. Other facilities would put him in a "timeout" which I wasn't very fond of. It just feels like they care about the dogs and understand that they can just get excited around all of the other dogs. I love that they give them the treats at night and that you can add on a bath at the end of boarding so that they come home smelling fresh!
The staff was very nice and helpful. We were visiting Austin for the weekend and the transition from the Rowlett, Texas location to this one was very easy . We felt very comfortable leaving our fur baby for the afternoon.
Camp Bow Wow Austin is AWESOME! Our pup loves it there and everyone takes such good care of him. He had an ear infection when we had to board him for a week and they gave him his meds and kept him healthy. They also keep you updated whenever you want on how your dog is doing. I was so nervous the first couple times we took him and the first time we boarded him, but after seeing how much he loves it and how great the team takes care of him, I never have any worries about leaving him for the day or overnight!