This was by far the best doggy daycare experience my pup has had. He was previously at a "daycare" where he was isolated from other pups due to his small size. Every night that I picked him up he would whine and cry and I had to chase him around the house in the morning to get him to go to daycare. Now, he is a much happier dog who readily jumps into the car when I mention "Camp Bow Wow"!
Extremely flexible! We were visiting from out of town and the staff at camp bow-wow took our dog with no problems allowing my family to make the most of our trip to Cleveland!
When we got our dog back he was EXHAUSTED from all the play time and the staff was able to give him a bath and nail trim so he was nice and clean. Excellent service from an excellent team.
Our dog was injured while in your care. Not only did you not proactively call us to see how she was doing, you didn't even return a direct call that I made to Megan the manager asking for The details about what happened. We have been longtime customers and I am very disappointed.
The staff are so flexible and understanding if I need to change plans at the last minute. I've said this before, but they always seem to care about my dog and know him by name. This means a lot, as I know there are so many dogs in their care each day.