Friendly and personal. The staff actually cares about the dogs and treats them as if they were their own. I've already sung high praises of Camp Bow Wow to friends, colleagues and even total strangers.
I enjoy how much you all adore the dogs that come for camp. I feel (and watch) that you treat our dogs with the same level of care that you would treat your own. My dog is excited to see all counselors at arrival every day.
The only feedback I have that would make your services IDEAL is if grooming (meaning cut/trim) were a part of services provided by camp. Thank you for loving my Penny Lane!
Friendly staff who clearly likes my dog & takes good care of her. I like the cameras so I can see her while she is there. On the one occasion where they had (minor) concerns about her, they called me immediately (and she was fine.)