Thank you for the 10, Liz and Rick! We love making happy Campers!
November 17, 2021
T.A.C.C. Plymouth, MN
I was surprised that I had to pay a day of daycare for an evaluation to see if my dog was okay for boarding at your location. I totally understand you are running a business, and I am not out for a "freebie", but my dog has been just fine at Camp Bow Wow in Plymouth and it was a hassle for me to bring her to you for an evaluation. I didn't need the daycare for the day, so in my opinion it was an extra amount of work for me and I got charged for it. It said on your website that evaluation days were free. Seemed misleading. Not a big deal, but I would definitely mention that to others if they asked me questions about your location.
Thank you for letting us know! We sure did a "miss" on our communications and I'm so sorry! We misunderstood and thought you just wanted a full day of daycare so it was entered incorrectly in our system. I'm sorry about the misunderstanding and we have credited your account accordingly. We also credited back your deposit on your cancelled reservation. We will work harder to improve our communications about the free day and make sure we enter it in correctly. Thanks for your understanding!
November 17, 2021
S.K.D.G. BURNSVILLE, MN
My dog loves going to camp bow wow. Staff is always super friendly and I feel safe leaving him there knowing he will have fun while we’re away.
Thank you so much for the high rating! We love hearing how much pups love Camp! Woof!
November 12, 2021
Karin Kruse FORT DODGE, IA
Genuine care & concern for the dogs.
The personalized folder & comments about their “interview day”.
Getting an email with an update & pics during their stay.
That you give them a bath prior to them returning home.
You guys are AMAZING & we’ll definitely be using you again in the future.
Thank you SO much!!! 🤗🥰
Thank you for the 10! It is always heartwarming to hear how much pups love Camp! Thank you so much for sharing!
November 5, 2021
K.M. SAVAGE, MN
Both our dogs love it at Burnsville Camp Bow Wow. At first they liked following the staff around but now they are actively playing with the other dogs and having a ball. I love that they come home exhausted.