Several different days and times we viewed cameras and never even saw our dog in a playroom. When in a room, we saw several dogs following the attendant around along with our dog. They would jump up and she would pet them. I saw our dog jump up and be pushed away several different sand then she would go curl up in a corner. Very disappointed. We picked her up a day early and she smelt as if she laid in urine all week. Her belly and muzzle was red and irritated. Her blanket was soaked with urine and had to be thrown away. I understand they keep them in kennels for 12 hours and their might be accidents and with rain outdoors areas are blocked off. But watching dogs pee on camera and no one clean it up and seeing dogs walk through it is gross.
My dog always comes home smelling of pee and with yellow paws and I always have to give her a bath. It is very inconvenient. I have watched workers on the cameras walk around puddles of pee or "mop" it up by just wiping it around the floor. There must be a better way. I only come here when we absolutely have to (aka cant find a Rover.)
I have tried to work with your business on numerous occasions and camp bow wow never follows up with me after I call numerous times and you are unwilling to work together. It is very clear that your business and staff are only concerned and give preferential treatment to day campers and not all pets. This is no way to run a business and I will make a point to spread the word.
I love Camp Bow Wow Cary! My dog Gracie now recognizes the parking lot and gets excited when we pull in. I love that I can see her on the cameras, I can check in and see her while I'm away. Seeing her enjoying playing with other dogs makes me miss her less. I also love getting her report when I pick her up, and seeing if she made a new buddy, and how she ate and played during her stay.
I liked that the dogs can see out of their kennels and have a good amount of “private” space. The cameras are great. The staff were very friendly. Also the fact that the outdoor space is improving is a plus.
We board two dogs. One is a long time Camp Bow-wer. She loves it there and always has a wonderful time. Unfortunately, our second dog is a very high stressed pup. For the second time she got over stressed and had some adverse reactions. Thank you to everyone at Camp Bow Wow staff for alerting us of Fly’s distress. Our daughter picked her up and took her to our veterinarian. She was on a special diet for a week and is now feeling much better. Again, thank you for your kindness to our beloved rescue dog!