Dropped the normal "10" to "9" because of screw-up with personal food bowls. Vet required elevated bowls, which were brought in for boarding. Two bowls returned at pick-up are not ours, which had name on bottom. Please look for "Harry Frantz" bowls that properly fit the bowl stand so we can exchange.
I love the care and attention that our Baxter gets whether he's boarding or just at day camp. You can tell the counselors really care about the dogs. We especially love that he comes home tired after playing with his friends. It feels great to know that he's not just at home being bored while we're ar work.
So much! The video cams are great esp in the luxury suites - also love seeing the camp couselors love on the dogs - Chris is great! We LOVE the special things you do with photos, bdays, holidays etc and social media! Whomever is taking your photos is doing a great job! We love that the intake ladies, Nicole, Tess, and a few others whose names I don’t know, are friendly and catch feeding/nap instructions to a tee! They love on our dog too, which we really appreciate! Your prompt email responses are always appreciated! Claire the trainer is great!!! And the grooming is great! These are the reasons we trust Greta to CBW!!
Everyone was very kind and competent. They were focused on the best interest of the dogs which is awesome. Everything was centered around the safety and well-being of the dogs in a favorable play environment.
I think the staff is extremely friendly. The dogs all just love coming there. You can tell the employees love animals. They know the names of all the campers and greet them as they arrive. Hours of operation work well for me and the location is great.
Most importantly my
dog loves to go. I can go for grooming and he gets excited. He runs toward the gate to go play. He’s a Cavalier King Charles and is so sociable and loves to play. They are close by and always provide good services.