More flexibility in drop-off hours would be great. I'm here for a month, and my work hours start at 6am. I'm spending a lot bringing them to daycare, and it's really difficult to get away from the hospital to bring them after the camp opens (an hour round trip).
The staff is great and very attentive. I love being able to watch the pups from home/work via the web cams. The facility is also very nice - especially considering how dirty I would think it would be with all those dogs there all the time!
We were hesitant to leave our dog on the 4th of July because she is terrified of fireworks, but we got meds from our vet and asked the staff to administer them before leaving that night. The medicine does not have a dose missing so it's clear that she was not given any meds. It breaks my heart to think of her shivering alone during the fireworks.
Clean environment, very friendly staff who care about your dog as much as you do.
Titan has been a regular camper for over 9 years, and looks forward to every visit. Even after a 10 day stay he comes home happy and exhausted from playing with all his camper friends.
1) Adherence to best practice regarding health screening and the provision of explanations about how diseases are transmitted in language easily understood by the general public.
2) We also liked the method of testing each dog for temperment as the owner(s) observe in order to identify the best play group match for every dog.
3) As out of towners who visit Kent regularly to visit relatives, it is reassuring to have found a reliable pet care facility to take care of our dog (who goes everywhere with us) whenever we go places that will not allow dogs.
4) Since our rescue has a history of abuse with previous owners, we are very careful as to which pet care facilities we will leave our pet.