Camp Bow Wow is the only kennel we have trusted with our rescue dog, Iris. We recently booked her for a two night stay while we went away for Thanksgiving and returned to find out that our house had flooded. Camp Bow Wow has been amazing, taking care of our dog while we’re stuck living in a hotel. They’ve been very accommodating of the uncertainty and even offered to have us come visit her while we’re apart.
Wrigley loves the entire staff. Even though he hates car rides, he is so excited when he gets to Camp Bow Wow, it is well worth it.
Everybody is friendly, courteous, and cares about the pets they take care of.
I use the webcam to check in on Wrigley, and always can easily find him.
Mickey loves Camp Bow Wow and gets so excited to see all his four legged friends. Staff is amazing, especially DJ. Mickey gets lots of exercise and is exhausted when he gets home. Team members are friendly, keep the camp very clean, and update us on Mickey's day when we pick him up.
I feel the staff treat the dogs well. Some are more distant than others with the dogs, but the majority freely give a little love to dogs that approach them for a friendly touch. The cameras are wonderful, allowing me to check in on our special girl to see how she is doing. I also appreciate that there is a flexibility at the end of a vacation. It is impossible to be absolutely sure that one will arrive home on the day planned, so I usually reserve an extra night of boarding. We usually make it back the day before, and staff are always accommodating to arrange a bath, etc.so that we can pick her up a day early. I also appreciate that staff are comfortable and responsible when medications are required.
I was disappointed and concerned about the fact that there was no interaction with the dogs. There was a Yorkie in the play area with my dogs who was in obvious distress because she/he walked in the same circle every time I checked in. My youngest dog became stressed and shut down. Normally she would interact with the other dogs but instead she just sat and stared. My oldest got as high up as she could away from this distressed dog and stayed there. I don't expect anyone to play with my dogs while they are there but each time I checked in there was no one in the area and to let that poor Yorkie pace like that was just uncalled for.
That everyone is so friendly & how they interact with the dogs. My two small dogs are very shy & one tends to try & bite, but all the staff goes out of their way to make him comfortable & ease his nervousness.
The staff is very caring and dedicated to my pup’s happiness. They make an effort to remember you by name and make you feel welcomed and they genuinely care for the well-being of my pet. She loves going to camp and I also love the additional services they offer, like full spa days or just nail trims.