When I called to make an appointment for a bath, I had a question about whether Boots could make do with a towel dry, since she's not a short-haired dog. Whoever answered the phone conferred with Jared, and came back to say that because of the particular hair structure of Boots's coat, the towel dry was fine for her. Now (a) they could have up-sold me to a blow-dry and they didn't, and (b) they knew that Boots has a strange mixed-breed coat that doesn't hold water! On top of all that, when my car battery died and I couldn't get out of the parking lot, Jared offered to come jump my car. They kept Boots in the office with them for an hour until the AAA guy came. These people have a great spirit about them, and it really shines through in these difficult times.
Camp Bow Wow North makes it easy for our furbaby to safely socialize with other dogs and enjoy a day of fun. We also appreciate the care when using overnight boarding and the patience and love shown by all the employees (especially groomers and those in the day camp rooms). Our family feels safe with all the precautions you are taking with COVID and trust you with our most precious dog. Thank you!
We are a long-time customer and love, love the new Playtime Plus option!! We also love getting photos or videos of our fur baby when he does playtime plus or agility-n-fun. Thank you for making his stay so engaging!
I love the caring compassion of all the Counselors. We have been taking our lam Maddie to this location since she was six months old, she will be seven she will be 7 the end of this month January 31st. She is excited to go to camp and see all her friends and and even has a bestie! Wen we travel and need to board her I know she is getting the love and attention she needs while we are away.
We went though the training classes, and even personal home training. We have recommended this location to several of our colleges who have face challenges with some of their pups behaviors and needed guidance, they reported all positive feedback to us about their experience.
We have brought are grand pup there for grooming, who had been traumatized by a pet smart groomer in Bel Air md where our daughter lives. She was traumatized the told her the only way they could groom her was to give her sedation. But the amazing staff and groomers at this location clamed her and had no problems , and did not need anything but their gentle caring supportive touch to help her . An now my daughter will drive an hour just to make sure she is getting the best!
I could go on and on about how awesome each of these individuals are and together they are the BEST!
Precious was boarded over the New Year holiday weekend. I am a recurring customer. I am very pleased with all aspects of Camp BowWow. The first time boarding requires a play date in daycare to make sure my pup is happy and able to adjust. This is free of charge. Calling to reserve is very easy and I am grateful that Camp BowWow checks the vaccination records every time. Precious loves to go to Camp BowWow and she gets so happily excited when we arrive. All of the staff are very friendly and welcoming. I can check in on Precious when she is in the camp playrooms using the cameras on the website. A kind staff member even texted me a photo of Precious on New Year’s Day which I really appreciated. Precious had a nice bath with nail trim at the end of her stay. She came home very happy and smelling fresh. I have been a very satisfied customer over the years. I appreciate the Christiana Care employee discount, too. Thank you Camp BowWow.
We love everything about Camp Bow Wow. Abby is always excited to go to daycare and she loves all of the counselors. We also regularly use their grooming services and the groomers are exceptional. We highly recommend Camp Bow Wow.
I love the kindness and enthusiasm of the staff -- from the person who answers to phone and takes my boarding reservation, to the person who smiles as I walk through the door and knows my dogs by name, to the person who brings my dogs to me at pick-up (handing them to me one by one so I can greet them both without being knocked over. We love Camp Bow Wow and so do our dogs. they love it so much that we had to stop saying the word "camp," as they would get too excited. We spelled it for a while, which seemed to work; however, now they recognize the "C - A - M - P" sounds and excitement ensues! I LOVE knowing that they are so happy to go to Camp! It puts my mind at ease when I am working and it soothes my "guilt" when I am on vacation or unable to be with them. I am so very grateful TO and FOR the staff at Camp Bow Wow!