Response From Camp Bow Wow Duluth
February 10, 2020
I called Josh back 3 times. Each attempt went to voicemail and messages were left. Since he's chosen not to respond, there's not much I can do. To address his comments however, there was one phone call from either number on his account over the last 60 days, and his dogs have been here 3 times in the last 6 months, so I guess "recent" is a relative term. In any event, in the one call, he was mistakenly told that he had 2 nights left on his boarding package, when in fact he had 2 units (1 per dog) which only covered 1 of his 2 nights. Yes it was a mis-quote, but in the end, the accounting was accurate and he did owe $81 for the extra night. That he would take that and suggest that we were overcharging him multiple times is out of line and factually incorrect. That he will disparage us because of the mis-quote is unfortunate.