Great hours, friendly staff. The staff is always helpful and willing to listen. Oliver is always puckered out when I pick him up. I also love the fact I can tune in on my phone or computer to watch my boy! Great job, Thank you.
Tobby being so energetic and a pit bull, most locations keep him inside of a crate the whole day, taking him out only for small walks and eat IF they accept him at all. He usually comes back stressed and aggressive when we need to leave him with other places. When he came back from Camp Bow Wow, he was exhausted. But good exhausted! He ate as soon as he got home and for two days he slept like a baby. Was not aggressive at all and was normal, besides being tired. He was tired of playing, not of barking for attention, and this makes this place extra special! He is going back this weekend again and I will do my best to have him there at least twice a month to play and have fun! We will schedule a bath this weekend too to see how it goes, but I am confident he will enjoy!
I purchased 10days half day camp package which I used to buy in more than 2years. I received email from you regarding special promotion advertisements 10days +1 free camp day.when I mentioned one of your cashier about sepcial deal while i am paying her, her face expression shows she doesn't understand what I am talking about..so showed her email. Later I have a chance talking with her my account, there was no 1day free camp for me. I didn't want to mention again. It made me feel CHEAP. Before you send your customers email with this special deal, i would like to ask you training your staff what customers are expecting. I didn't buy package because of special deal but that special email.made me feel down begging free one.
There is plenty of room inside and out for the dogs. They are never confined to a kennel. The dogs are separated by size. There is always a monitor with the dogs. Last, but not least, it is possible to visibly watch my dog on my computer.
Daniella did everything she could to make us comfortable with our reservations. Because of renovations our intial interview had to be rescheduled. We live in Tennesse and have family in Suwanee. We have planned a vacation in Florida during Springbreak. We were looking for a place for our “boys” that wouldn’t just put them on a cage all day. I was extremely pleased with the introduction to Camp Bow Wow. Our “boys” were able to stay for 3 hours and meet some new friends. They were tired when we picked them up. They were not scared or shaking. Thank you for being the piece of mind that this pet parent needed.
The facility is great, clean, love the camera so I can check in on my dog. The people are friendly and on top of which dogs do not have their shots up to date. They have a water bowl out in the lobby which is key b/c my dog seems to be really thirsty after playing for a while and gets clean, fresh water in the lobby area. They have an outside area where you can walk your dog with doggie poop bags, which is key b/c there is very minimal poop out there that people are leaving behind.
Your counselors are so kind. Your trainer is wonderful about pop-up conversations and not making people feel like we are taking up too much of your time! Thank you for always being so patient with us and our crazy pooches.
Both of our 2 dogs have come here for years and we always request they stay together. Once again while checking on web cam they were separated. We called and they were promptly put back together. Each dog has separate and different food. When they were picked up one food bag was empty and our others dog’s food still half way full. Sure enough one of our dogs has been sick all week we can guess because he was given the wrong food.