I ask for a report for my dog and the last 3 times I never received one. I want to know how my dog ate and if he played/ interacted with other dogs
Also, when I went to pick him up, the person checking me out over charged me and couldn't find where I had paid when I dropped him off. said she would have someone call me, no call yet. it's been 3 days....?
Friendly staff makes the place! Our fur baby has a blast every time he goes to day camp! We really enjoy being able to check on him by looking at the realtime video of the campers on line. That's my favorite part..peace of mind! We love camp bow wow!
The staff is wonderful! They truly care and love all the animals they ckme through the door. It is so comforting to be able to go on to their app and check in on your pet whenever you would like and the facility itself is kept very well maintained. Couldn't be happier with camp bow wow!!
You take excellent care of Reilly when I drop him off. It is obvious that everyone cares about the welfare of the dogs; the facility is always clean, well-managed, and the employees seem to really enjoy working there. I feel very secure when I leave "my boy" with you.
Elisa is literally the most amazing human being on planet Earth! She takes SUCH extraordinary care of my dog Bella. Bella was recently diagnosed with congestive heart failure, and I called Elisa to talk about how to make her grooming appointment as stress-free as possible. Elisa immediately sprung into action - she moved Bella's appointment to the least busy day of the week so it would be quiet and suggested a shorter groom to extend the time between visits. She also offered to meet me in the parking lot when I arrived and walk Bella straight back out to me after the appointment so she wouldn't have to wait in a cabin. I cannot tell you how much it meant to me to have someone make these adjustments and truly care about my dog's wellbeing and happiness. I won't bring Bella to anyone else!
The front desk staff at CBW Duluth is always amazing as well - everyone is so loving and friendly and I always feel confident that Bella will be taken care of when I drop her off. I'm so grateful for you guys!