Response From Camp Bow Wow Duluth
October 23, 2019
Thank you for taking the time to send us in feedback. All of our phone calls are recorded, so I was able to go back and check into this.
The first time you called, our staff made you aware that we were having aggression issues with Max. He had gone after another dog, so he was up in his cabin for a time out. After 10 minutes he returned to the play yard.
The next time you called and asked was during our lunch break in which the boarding campers are in their cabins for a 90 minute break. Also on your call we made you aware again that Max was having behavior issues with the other campers and was receiving time outs anytime he went after another dog.
Max did indeed eat all of the meals we offered him, which came from the food your provided. We give the dogs fresh water constantly in the play yard, as well as in their private cabins. Max has constant access to water.
We train our staff in dog behavior thoroughly, and the issues we were experiencing with Max were not because of anxiety but rather because of aggression. We have to make the judgement call for what is going to be safest for the dogs in our care when they are boarding. Your dog Max had to spend more time in his cabin that usual because he was misbehaving and we were preventing him from causing injury to other dogs.