Your trainer Lauren is exceptional. She absolutely knows her stuff, and is so personable. We are absolutely amazed with the results we have seen with our dog, Snoopy. I now have a new understanding of how my dog reasons and have realized through this process that I was the one who really needed the guidance/training in order to connect with our dog. Her ability to help make this connection is priceless and has strengthened that bond with Snoopy and our family.
It was a nice facility and the staff seemed very knowledgeable about dogs. The price was also very reasonable, but I would've preferred more free time on the weekend compared to my dog spending 6 hours in a cage.
During check in and check out the older woman at the front counter was very rude. We were scheduled to pick up our dog on a holiday but we were unaware there were holiday hours. After calling for several hours we spoke to another rude associate who said that the hours were posted on the door. We did not see any hours posted nor on the website does it specify hours for holidays. I have received great service from many others locations but the durham location. I'm considering looking elsewhere for my boarding needs.
Our dog has attended daycares in the past, but we've never had the luxury of webcam viewing. When we moved we found Camp Bow Wow and they did not disappoint. The facility is clean, staff is super sweet, and our fur baby comes home utterly exhausted after a fun day. Our human child thoroughly enjoys the viewing window and watching the dogs when we pick up and drop off.
When we picked Hailey up she was not acting normal. She actually seemed like she was on drugs. She also had a cut below her eye. Not wanting to board her at this location again. Very disappointed. Also, each time I logged on to the cameras I noticed there was not an employee in the play pin with the dogs. Every time I log onto the Cary location there is always an employee in the play area with the dogs.
Prior to coming to Camp Bow Wow, my grandog (Roku) was afraid of all dogs, no matter the size.
The only beings he would socialize with was my room mate, her 14 year old dog, and myself. With his energy level, it was not enough. My neighbor recommended Camp Bow Wow.
After completing Behavior Buddies 101, I signed him up fr day camp. He now plays with other dogs in the neighborhood, which is a major feat!!!
My grandog plays hard & he loves doggy daycare. When he gets home he is exhausted, & sleeps all night.
I really love the webcam. Prices are reasonable. Staff is great, they seem to enjoy their jobs.
You guys are the best thing since sliced bread!!!
The manager is very rude and has no customer service skills.
The female that helps him at the desk is rude and abrupt as well.
If the are rude to people , I would never leave my animals who can't speak in their care !!
Never recommend that camp bow wow!!!!!