Response From Camp Bow Wow Durham
May 24, 2018
While we do have several females that work our front desk, none of them are the owner. I am sorry that was a presumption you had. Upon review of the cameras we did see that she was eating a lunch due to us being short staffed and her only being able to take a small break. Also on the camera we noticed that she sat her lunch to the side and did not in fact continue to eat while you were in her presence.
As for the cameras, we did post notices about the issues. We had a server go out, not a router. It does take a little longer to get that issue fixed. Not only did we have to order a new server from Colorado but then techs from the company that provides service for our webcams had to come out from Colorado and reinstall all software and reconnect all cameras. Then once that was finished Spectrum had to come out and replace any of their equipment that wasn't working with the new server and set up new IP addresses for all the cameras. I do apologize for any inconvenience that it may have caused you to not have the cameras available but it did take a little more than "replacing a router".