Camp Bow Wow Durham Facebook-24 Googleplus-24 Yelp-24

   565 Reviews
2612 S. Miami Blvd
Durham, NC 27703
919-321-8971
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Recent Reviews:

December 9, 2016
J.S.
WAKE FOREST, NC
The people! They truly care about my dog!
November 30, 2016
S.P.
Surprise, AZ
The play, the cameras, the size of the area.
November 30, 2016
A.A.S.H.
DURHAM, NC
Morning welcome staff was not friendly and was short with me when I had questions about CBW. She insisted paperwork had not arrived that my vet had in fact sent over, and did not apologize for her mistake when she found the paperwork.
November 10, 2016
B.B.S.
DURHAM, NC
The staff, they KNOW my dog and care for him. I know he is well card for when I drops off for day care or boarding. Thanks!
November 3, 2016
R.A.T.B.L.
DURHAM, NC
The fact I can watch my dog onthe camp camera.
November 3, 2016
A.C.B.
CARY, NC
You do have amazing web cams. Better in comparison to the other locations. But, when I called your location for the first time I was not greeted with a friendly voice as I am with the Cary location. I called to make sure my online reservation had gone through. I normally get an email back pretty quickly and never heard back from your location. When I called I received a mundane voice as opposed to a happy voice. I did not feel my business was wanted. I hope you do correct this issue. I work in the customer success environment and a smile through the phone can mean the world to someone.
October 27, 2016
N.L.G.M.
OCALA, FL
add more time and attention to the animals under care.
October 26, 2016
J.K.
MORRISVILLE, NC
Less nap times. There were days where the cameras indicated the dogs were taking a nap for over five hours. Also I requested my two dogs to be kept together and the second day they were there they were separated and crying/barking for over an hour before finally being reunited.
October 20, 2016
S.P.
Matriansville, VA
For daycare you'really great but for weekend boarding you don't have an acceptable format.
October 6, 2016
M.B.
CHAPEL HILL, NC
The dogs get well exercised unlike other boarding services.
September 22, 2016
K.D.L.
DURHAM, NC
I like everyone is so friendly and the place is so clean.My tank boy loves to come and board at camp bow wow.
September 22, 2016
E.S.
DURHAM, NC
Even though I don't always use CBW, they always remember my dog.
September 22, 2016
J.A.M.
RALEIGH, NC
I know you care about my dogs when they are there and that they get to play all day
September 15, 2016
E.D.J.
CARY, NC
Friendly people who love animals
September 14, 2016
D.M.
BROWNS SUMMIT, NC
Employee friendliness
September 14, 2016
N.W.K.O.
DURHAM, NC
My dog is so well cared for when he's there!
September 8, 2016
M.B.
DURHAM, NC
my pup loves coming. the staff enjoys having him there
September 7, 2016
M.A.S.
MYRTLE BEACH, SC
Clean and convenient
September 1, 2016
C.H.
DURHAM, NC
This was my first time at Camp Bow Wow Durham... I was transferring from another Camp Bow Wow, when I called to make the appointment I was told I would have to fill out paperwork when I dropped my dog off to complete the registration. On the morning that I dropped my dog off the woman checking dogs in was incredibly rude. I asked her if she had the paperwork that I needed to complete and she responded with "you are going to have to wait, I will get it when I have a chance." I was the only customer in the building at the time and the phone was not ringing. About 5-7 minutes later, she gave me the ONE form to sign, during my waiting no other dogs or customers came in. When I asked a question about payment her response was very short and brash. It was a horrible first impression. Then upon pick up of my dog you all did not have my leash. Was told that it wasn't in the building, therefore was told it must have been given to someone else. I wasn't given an apology or told that it would be replaced by the company... strike two in one day. I was looking forward to bringing my dog to this location as it is much closer to my house than the other location I previously was going to, but I will not be bringing my dog back. I will drive the extra distance to take my dog to the other location based on your poor customer service alone.
September 1, 2016
J.J.
Durham, NC
The staff is absolutely awesome with our special needs pet.