I will start by saying the place was clean and the girls were friendly. I liked that the facility had cameras as well.
That said, we dropped our dog off for a play day (it was his first time). He's usually very outgoing and friendly with other dogs at the dog parks but when we brought him here he went outside by himself and hid in the stairwell. That part isn't camp bow wow's fault but when I watched on the camera, the person with the dogs never even went to go check on him or offer connection to make him feel better. The other main thing was that when the dogs left to have "lunch" they were gone for well over 1.5 hours. We were never told that lunch was that long AND since we were never shown where the dogs are taken to eat, I just imagined my puppy sitting in a kennel all by himself for all that time. I like the idea of the report card but honestly didn't believe what they wrote on it. I never saw my dog play or connect with another dog but the report said he did.
While watching the other dogs it seemed none of them ever got into a relaxed or calm state and none of them played with eachother. They just walked around in circles. That could be because the place is so small but it seemed like if any of those dogs had been there before that a couple of them might have lied down to relax occasionally. They all seemed anxious to me and that isn't the type of energy I want to leave my puppy in.
In the future I think parents should get to see the facility, where the dogs get brought for "lunch", etc.
My dog has an extremely clean environment to run around and play with other dogs her size. I stress her size because my little dog is not put in with the big dogs. I can tell just by watching the video cam wherever I am that she is happy to be there. I would definitely Recommend Camp Bow Wow to anyone that needs to leave their dog overnight. I know it is a stressful situation having to leave your best friend and Camp Bow Wow makes it so much easier for me.
My dog was very scared and had fear aggression when first arriving. They worked with my fog and found a way to introduce him and get him comfortable. Instead of rejecting my dog during the interview process, they took the time to help him adjust. Also all the staff there are amazing and friendly! I accidentally showed up a minute or two late for drop off on Easter Sunday and the gentlemen that was on his way out opened up the camp to take my puppy in. I was so grateful because I had to work and didn’t have anyone else to watch my dog! He could have just stayed in his car because I was late, but he didn’t! The place is also constantly cleaned and they allow you to watch the webcams to check on your puppy!
Receiving a picture/certificate of my puppy from day one and the positive people we interact with. Always have a good feeling when we get there and when we leave. It's a great place to be able to take my puppy to play and feel she can howl when the urge comes over her without anyone being mad at her.