The staff know and love my husky Luna! They greet her and know her by name. Whether it is a business tactic or not, I love that. I enjoy watching her play through the webcams. I have boarded her for extended periods of time when I take trips and the extra snuggle/ play times and text messages I get of her are great and I know I can relax and enjoy my trip knowing my fur baby is in good hands.
I’ve been bringing my Frenchie to camp for seven years. She loves it and I love knowing she’s being cared for by qualified, caring staff. I’ve watched on the cam and seen them petting her and paying attention to all of the pups.
When we dropped our dog off the place smelled. It smelled even worse when we picked her up a couple days later. We also individually packaged dry and can food for each meal (morning and evening) along with "greenies" for bedtime. On the "Camper D-Tails Card" it stated our dog ate "all" of her breakfast and dinner. When we got home there were two cans of dog food left. We called @ 6:30 P.M. to ask if she had eaten or if we needed to feed her. We were told she ate and the reason for the two remaining cans was because on the first night she didn't seem interested in her food. The food was saved for the next meal in the morning. The next morning she needed to be hand fed and then coaxed to eat by putting the "greenies/treats" in her food. Our dog being a lab, has never had any issue eating a meal. If she was having problems eating, especially on the first day, call us! And why put that she ate "all" her food when she clearly didn't. Makes us a little apprehensive about leaving her there.
Everyone I have encountered there was nothing but wonderful and they took so much time to help me with my 2 rescues to get their socialization and interaction skills improved. Taking them back for sure
I feel like the dogs and staff just “linger around” and wish there was more interaction with them. Obviously it’s tough with so many dogs but that’s what I would improve somehow. Other than that you guys are great!