Staff is friendly and conscientious. My dog pulls me to get in the door so I know he is having positive experiences there. The facility is always clean. The only thing I don't like (this might sound weird) is the strong artificial pine fragrance they use in the front lobby. Sometimes it's overwhelming. I'd rather it smell like dogs. Maybe it's a fragrance that is in their cleaning supplies, I'm not usually sensitive to things like that but lately it's been a little too much.
Dixie came home from camp smelling terrible (granted, we didn’t ask for a bath) and her nails were poorly trimmed. Worse, she developed a UTI the next couple days after getting home. We will not be returning to camp
You make the guest experience easy for the customer. The reservation for boarding or daycare can be made in advance and all you have to do is drop off your dog and head to work or out of town. The staff is always friendly to my wife and I and loving to our dog, Mara!
The people at CBW really show their love and appreciation for your pets. They understand the importance of those animals in our life. They always have someone in the play yards to pet and play with all the dogs. We took our puppy there and he came home happy and super tired! It’s exactly what I could have asked for at a doggie camp.
I love the convenient hours and location. Baxter gets so excited when he realizes he's going to play at Camp Bow Wow for the day. I also love the staff and how they treat the dogs.