The only negative I see is that when I come to pick up my dogs after an over-night, they smell of urine. I'm bringing my dogs in clean, I expect them to be clean when I pick them up. I think they should be bathed as a matter of course and this shouldn't be an extra charge passed on to the customer.
Staff is very friendly and appear to love dogs. My girl was introduced to other dogs at her pace (which I knew would not be a problem 😉). The webcams are a GREAT feature! I was able to watch how my dog interacted with counselors and other fur babies. Will definitely be using Camp Bow Wow for some daycare and boarding as needed. Thank you for an awesome day for my girl!