We like being able to "see" our dog during the day while he is there. The video cameras are great and we can see he is having so much fun there.
The only thing I think we'd like in addition
is to be able to see our dog when he is on lunch or the breaks when he is not in the common areas. But we know you are not set up for that... but maybe something for the future.
Camp Bow Wow took great care of our English Bulldog when we had to go out of town. We were able to see how he was doing via their network of cameras. Plus the staff was very accommodating to our pups special needs and were kind whenever we called with questions or concerns.