Response From Camp Bow Wow Katy TX
February 19, 2017
Dear Glasgow Family:
First allow us to apologize for your experience. Nothing causes us more concern than anything related to one of our pups being ill or sick, as well as one of our pup parents simply not being happy about their experience.
Please know that our procedures are quite strict as it relates to the handling of water and water bowls. Water is freshened regularly and all bowls are sanitized daily. We are also not sure about your friend as we have not had any complaints about fleas nor have we had any with our dogs recently. We are certainly not saying it cannot happen. We are just saying that this has not been an issue as of late.
Nevertheless, your baby is sick and we are disappointed (and perplexed) as you are. Please call us at 281-849-3647 if you wish to discuss this further.
The Camp Bow Wow Katy Team