Everyone is very friendly and helpful. We feel our precious dogs are in good hands with you folks. They work with us out of town people to make things very easy during our trips wether they are over night or day trips.
It doesn't matter what I think. What matters is what my dog thinks and he absolutely loves it. We live about 4 miles away, He knows when he hears the trash trucks early in the morning he is going to day care and after we have gone a half mile, he starts to whine quietly. By the time we are within 100 yards he's losing his mind he's so excited. When I asked what he likes he told me the staff is friendly and nice to him. He also likes the way he is greeted in the morning, just like he is part of the family. He very much appreciates a clean modern place for running with the pack. By the time he is picked up, he's about ready to call it a day - after a big dinner - since he doesn't have time during the day he's so busy playing.
Scott Weber and Sam
The facility is very clean and organized and the staff is top notch!! Every one of the staff members is super nice and knowledgeable about what they are doing. And you can see the compassion and love they have for all of these dogs they take care of everyday. This is not. An easy job and anyone that has ever had to take care of multiple pets all day long knows what I’m talking about. 😊
With new staff, we did not know what to expect. We have always been very happy with this Kentwood Bow Wow. Gracey loves to come there. You were VERY accommodating by letting us bring Gracey on Christmas Day. She was very well taken care of. I also appreciate that you make sure all dogs are up to date on their vaccinations including Kennel Cough and flu. The facilities are very clean also. Everyone is very pleasant. Thank you for taking such good care of our Gracey Noelle.