The owner and staff are very friendly and they live my bud! They make sure he’s ok and gives him quiet time when they see him to tired without me asking to do so! Love camp bow bow in Lawrence and so does my baby boy bud, to the point when I say camp he goes nuts and we’re not allow to say it in this house unless we really take him... once in the car he will talk and howl to us the whole ride there (no detours please or he gets mad) and has no patience when there’s other dogs being checked in first because he’s ready to go play!!!
Thanks everyone for making sure my baby has fun and is safe and most of all nice and tired when he gets home!!!
My dogs were there on Monday, Tuesday and Wednesday, January 6 through 8. On Monday, January 6, I saw something on the webcam that bothered me. When I picked my dogs up on Monday afternoon, I asked to speak to a manager. The girl at the front desk told me there was no manager there and she put a note in the manager's office that I would be calling on Tuesday. On Tuesday, January 7, I called and got the voicemail and left a message for a return phone call. I called later on Tuesday and asked to speak to a manager, and I was told that she called out sick. It is now Friday, January 10 and I still have not received a phone call. I left both my work number and my cell phone number. I have used Camp Bow Wow many times and I have always made recommendations. At this point, I am reluctant to make a recommendation if a whole week goes by that a manager does not reach out to me. Who is in charge if the manager is not there?
It’s a nice place and the people I had direct contact with treated me with respect, professionalism and they seem genuine. I just have one concern that I am not sure was addressed. Last week I had my dog there for full day and was watching the live webcams. I saw an employee not doing his job as described to me when I first signed up with Camp.