Everything! Clean, friendly, helpful and I think my favorite thing of all is the web cam and not to spy on the counselors but I was able to see Tommy my dog, because I miss him. I would use them again and again and again. I was able to call and check on him and I spoke with owner and she took the time to see how he was doing and I can see that everyone there cares about every single dog visiting. I can't say enough good things about Camp Bow Wow and I highly recommend them ! Michele
We always know that our beloved dog is well taken care of! He is always eager to return and has no fear of being at Camp Bow WOW. He is considered a member of our family and we would never leave him where we felt he would be in danger or unhappy!
The socialization and amount of energy my dog gets while there. Shes a puppy so she has LOTS of energy and when she comes home from Camp, she is well behaved, relaxed and happy! Cant' ask for much more than that! :)
I love how well the dogs are treated. The staff is efficient during drop off and pick up. The prices are reasonable. I reccomend Bow Wow to everyone I know with a dog. I've been a customer for 10 years now.
When I dropped my dog off I said my husband will get her and gave the lady my credit card. When he went to pick her up there was nothing in my file he was getting her nor the credit card I left. No one could find the information and they had to call the lady at home.
You need to keep good records so everyone knows where to find the information and notes in the computer who is picking the dog up
Other than that you keep a clean facility and wonderful grooming services
Staff is friendly and helpful. They were very understanding and responsive when we contacted them from overseas to check in on our dog Mikey. We love that we can check in on Mikey through the doggie cam and he always looks like he is having a blast! We miss him a lot but feel confident that he is being very well cared for.
Bruno had a bath and was supposed to have his nails done, they were not. (Same thing happened the last time he was there. Also, he was in the wrong group, I emailed and it was never responded to, so I called.