The staff is so nice and friendly. They make you feel like family and not a number. I called to check on my furbaby. They were so kind to give me all the answers to give me peace for any concerns I might have had over the weekend.
Staff is fantastic. Bonny Lass is special to them as she is to us. We don't have to worry about her when we have to leave her in your care. Love the internet cameras to check on her.Thank you for caring all your visitors on 2-4 legs.
My pooches LOVE CBW! Everyone is so friendly, and I can see them on a webcam while they are out paying during the day. I highly recommend them to take care of your fur babies!
This is the only place I have taken my baby that she is excited to go every time we pull up. The staff is also excited to see my baby girl. Every staff member I have meet has been so nice. 100% recommend!
Great people who wonderful job And very pleasant to deal with. They just don’t treat them like cattle Pay special attention to each and everyone of the dogs.
Your staff has always been very friendly and gives lots of rubs and pets.
The other dogs are mostly nice and playful and not too aggressive.
I told my parents that I must come back soon as they’re planning a trip in late October.
- Ava (the dog)
We dropped my dog off for a four day boarding trip. Upon pick up we received very little feedback about her experience. We were told she was shy. Upon getting home, we gave her a bath because she stunk and realized that no staff had noticed that my dog had diarrhea at some point and sent her home to me covered in her own feces. She had a skin rash/lost hair under her tail suggesting it had been a couple days.
You can’t do anything about this visit to make it right, but moving forward you can implement “visit report cards” answering questions such as, “did my dog eat her food, did you give her the sedatives I sent with her” etc.
Convenient, economical and caring. My puppies get the stimulation of a different setting and other puppies to interact with. The staff is very caring to both 4 and 2 legged customers.
My pup is excited to go here. He is well taken care of and does t usually get sick. Everyone is so helpful and friendly. The employee took the time to give my car a jump as well. They go above and beyond!