The Staff knows who I am and my puppy's name as soon as i walk in. They are very informative and friendly as well. I feel like they know what my puppy needs. They have my puppy ready as soon as i walk in.
The people are very friendly. The camper cams are great to check on him during the day. When I ask him if he wants to go to doggie day care, he gets so excited. He shakes and cries all the way there. If he is happy about it, then I am happy to take him.
From the Front desk to the cc's, everyone has a positive attitude and genuinely care for their little campers. I like the fact I don't have to make an appointment to drop my dog off for playcare. I also like the "report" I get at the end of his time there that tells me how he interacted.
I thought the interview process was performed in a professional manner. I loved the fact that I received a "report card" afterwards. Being able to see my pup interact with the counselors was reassuring. The counselors took a real interest in watching all of the dogs in the play area. They did not look bored or spent time on their phones.
This was our Labradoodle's first visit to Midland Park CBW. The staff and service was professional and friendly. The facility is immaculate.
We've just moved to the area and had been recommended to this specific CBW from our former CBW location.