Customer service and dog safety has been spotty in past years, but seems to be improving. Our last few visits have been good, and we hope there are continued efforts to ensure both safety and service are excellent.
For overnight stays longer than two days (he was there for 5 nights) a Camp Bow Wow initiated check in (via text, email or phone) is much appreciated. I know that "no news is good news" but it speaks to a level of care if a check-in comes from you, and not always me calling to see how he's doing. A report card a pick up would be nice too...Thank you!
Close to home and convenient. However, I don't like that my dog does not go outside for days if I leave her overnight for a few days. Dog walks shouldn't cost $10.00 on top of an already expensive fee per night.
When I pick up my dog she is so thrilled to be outside and smell fresh air. I find also that she is very thirsty. She drinks lots of water on her first day back home.
Other than that, you guys are good with my dog.