Very friendly staff who seem to love animals. That you are open 365 days per year and that you do kenneling also and have the place monitored when no one is there. Makes me feel that extra bit of security for our dog. I love that you have cameras so I can check in once in a while. Reasonably priced. Easy to get in/out of. The only thing I would like to see different is that the dogs played more. I understand and believe there is merit about not having toys, however, at her former daycare, they allowed toys and she ran around so much that I never had to trim her nails. Since she has been going here, I have to trim her nails which means she is not getting as much actual exercise. She is getting stimulation, but there is a lot of standing around, wandering in/out. Don't know if that could change at all.
The staff is great and always know about my dog. The facility is very professionally run -very responsive to emails; scheduling things like nail trims, overnights and baths is easy; very clean and well maintained. The cameras are an added bonus so I can check in all day-
I like how friendly and personable the "counselors" are and how much they seem to care about my dog. They know him by name and always share info about how his day was. I know he is well treated because when we pull into your parking lot he gets so excited that he pulls me in through the door and doesn't even look back at me when he goes in to play.