This facility was awesome!! My pup stayed the night and it was close to the winery my daughter got married at. It was clean and the staff was friendly!
STAFF. Each person I had the pleasure to meet was kind, professional and it was obvious they had my dogs care best care in mind. I left knowing the dogs were well cared for and that if there was a problem it would be handled professionally.
You are always greeted with a smile and friendly staff. If the owners are in they will come out and talk to you. My dog is always excited to play and comes home tired. I really like I can see him play through the live web cams.
Information -- from website, from phone calls to staff, and from onsite visit -- are clear, concise, and relevant. Staff are knowledgeable, helpful, and friendly. Facility is modern, clean, and seems very efficient for boarding operations.
All the employees truly love all the dogs. They’re kind and respectful. I appreciate the web cams which really solidifies the meaning of professional transparency and letting the owners visually stay in touch with their fur babies. We love Camp Bow Wow Ridgefield and the prices for services are very reasonable.
Everyone is very friendly, warm and welcoming! You can see that the entire staff, loves dogs and I feel very safe leaving mine with them! Everytime I drop my baby off, she runs to the door, in excitement! When I pick her up, she is energized and very happy!! When I get her home, she sleeps like a baby!! I recommend this daycare to everyone!
Staff were kind and open. It was nice to be able to observe my dog through the cameras. The registration process was a bit tedious, but may be that way at other boarding places. This was my first opportunity to use one.
The employees love to interact with the dogs. I feel good about my dog being there Dan and JAIME are wonderful owners and treat you like family, including your dog.
The camp is clean , the staff friendly and helpful . I love that they have cameras so you can check on your pet to see how they are doing. And lastly, the extended hours are a plus.
The ratio of counselor to dogs is great; the video feed is excellent and we know that our Princess is enjoying herself. By giving her the opportunities for naps in the morning and afternoon really help and we appreciate your thoughtfullness.