Camp Bow Wow Rochester Facebook-24 Twitter-24 Googleplus-24 Yelp-24

   2422 Reviews
85 Mushroom Blvd.
Rochester, NY 14623
585-613- 9247
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Recent Reviews:

February 23, 2018
A.J.
ROCHESTER, NY
The cameras were broken during our dog’s stay. The front desk person thought our dog was a boy when we called to check in, making us feel uneasy. Our dog always seems to come home dirty from camp. One time we asked for her nails to be cut while we were away. The front person said that they were cut, but they weren’t when we picked her up and she charged us for it. Once we realized they weren’t cut, she took her back and cut her nails right then. When we first went to camp our dog got a report card. We haven’t gotten one since then and really appreciated the feedback on how she did.
Response From Camp Bow Wow Rochester
February 23, 2018
Dear Alyssa, We would like to start our response by apologizing for the inconveniences you have experienced at Camp. We truly appreciate your feedback and business, so we hope that the email we sent you helped alleviate some of the less-than-good experiences you had. As we mentioned in the email, we were working hard to get the Camera situation fixed with Spectrum. We received new equipment and they should be up and running as usual. We're also working with new people at the front desk, so we apologize that our Staff Member wasn't aware that Guadalupe was a girl. We're striving to get everyone familiarized with all of our Campers and customers, We will take all of your feedback and incorporate it to make adjustments for the better. We hope our email eases the discomfort you experienced at Camp. Thank you for your time, feedback, and business. We will work harder on getting it right for you. Sincerely, Melania Velasquez Marketing Manager | Camp Bow Wow
February 21, 2018
J.S.
ROCHESTER, NY
Happy Employees who love their work and Love their guest. Great updates on how our pet is doing.
February 21, 2018
M.M.B.
FAIRPORT, NY
Get more folks like Kate employed there. Seems like there is a lot of turnover currently in staff, which is disappointing as my dog looks for her favorite people when she arrives. I'm happy Kate is still there as she greets my dog with such love and enthusiasm, which in turn makes me feel better.
February 21, 2018
S.N.
ROCHESTER, NY
We love that camp bow wow knows our baby by name and shares the same passion for her as we do. We know when we drop her off she's safe, in good hands, and is well taken care of.
February 21, 2018
S.W.
ROCHESTER, NY
Great communication to make sure the dog is well taken care of. They listen and respond.
February 21, 2018
A.C.
ROCHESTER, NY
convenient hours
February 21, 2018
S.P.
ROCHESTER, NY
Always happy to see me and my dog, always calls if there are any issues, very polite and courteous.
February 15, 2018
J.W.
ROCHESTER, NY
Very professional. High end for pampered pooches.
February 15, 2018
B.T.
ROCHESTER, NY
Great service and everyone was very helpful. PIA enjoyed her visit.
February 15, 2018
S.P.
Caring, courteous focused on welfare of the dogs -everything was grest
February 15, 2018
J.R.
WEST HENRIETTA, NY
I like the flexible hours, the continuous play time for the dogs and that I can watch my dog on your monitors while I am on vacation.
February 15, 2018
L.S.
RUSH, NY
Cooper loves camp! He plays all day and is wiped out when he gets home. I love that every time we come in, they know exactly who he is. You can tell that the employees take the time to get to know all of the pups that come to Camp.
February 15, 2018
G.M.
PITTSFORD, NY
I love bringing our dog, Roman, to Camp Bow Wow. The team is enthusiastic, always very professional and truly love the dogs they care for. Every day I take Roman, he's thrilled when I pull into the parking lot at Camp. All told, I couldn't be more impressed with the staff and management. Best Wishes, [NAME REMOVED]
February 15, 2018
S.S.
ROCHESTER, NY
Super friendly staff, great hours, exceptional service.
February 14, 2018
Z.D.
ROCHESTER, NY
Professional approach to each dog see if they are suitable for the kennel
February 14, 2018
B.B.
They get to go outside every 1 hour and u can see them on your phone
February 12, 2018
L.D.R.
They were wonderful with my pupper who has some anxiety issues. They were very caring and attentive and worked the whole time to draw him out and away from the wall.
February 9, 2018
D.D.
ROCHESTER, NY
Friendly, safe and easy
February 8, 2018
M.H.
PITTSFORD, NY
Great people and their love of the dogs
February 7, 2018
J.O.
ROCHESTER, NY
Great staff, waffles always comes home tired and very clean environment!