We were informed that the rates had gone up again, only after we paid bc the bill was so high. We asked why so much and were told the nightly rate was now $58. I should’ve been told when I made the reservation ...
the rates were just raised not very long ago. They were $52, then $54 or 55 and now are $58. Outrageous. We are actively looking for a new place to take our dog.
- The initial meeting where they carefully ensure that Graham, my dog, is a good fit for the camp, give me a tour of their well-kept facility, and explain all their processes and policies. That gives me a lot of assurance.
- They enthusiastically greeted Graham by name when he arrived, that helped me feel like they value him and his well-being.
- They have an app where I can check on Graham by web cam and reserve bookings.
- They have great hours that make it easy for me to drop off and pick up.
- The camp theme is fun.
Our sweet Cockapoo, Molly, was at Camp Bow Wow for 17 days and nights during July 2018 and when we picked her up she was happy, healthy and she looked and smelled wonderful from her Bow Wow bath. It was a comfort to us to see her on the video cams each day as we traveled. Thank you everyone at Camp Bow Wow San Clemente!
The employees are always smiling and friendly and are quick to help when I walk in the door. I feel my dog is safe, well cared for and loved. He absolutely loves Camp Bow Wow and tries to run to the door from the car every time. He's a happy camper! Thank you for your service!