I like the friendly and dog loving staff! They always remember my dog’s name!
I also appreciate how quickly they take my dog back when I arrive and retrieve him for me when I pick him up! I’ve never had to wait more than 2-3 minutes.
The staff is always friendly and there’s very little turnover. They love what they do and it shows. They remember things about your dog that provides added comfort and trust. Oh and the guilt cameras to view your dog while on vacation are a great reinforcement and added level of relief.
I dont like that my dog has to go in a kennel before 8. The reason we drop him is to play not be alone sitting in a cement kennel.
Also, i feel there should be more plastic things in the play area for the dogs to play on. Not just 1 red slide thing.
The employees are very friendly and knowledgeable. I feel$19 for a bordetella is way too high.