Response From Camp Bow Wow San Clemente
February 10, 2017
When you brought Meeko in for his interview day we explained to you our processes and showed you the entire facility, including the play yards. I can assure you that the yards are manned at all times and our camp counselors make sure to give love and attention to every pup that walks through our door. The whole point of the required new camper interview is to ensure that not only will your pup be comfortable with us but that you, as a pet parent, will also be comfortable and confident about the level of care your pup will receive while he/she is here at camp. If you were not completely satisfied with our facility at the time of the initial interview we would have absolutely understood if you were more comfortable boarding him elsewhere. Also, since you mentioned on Meeko's interview day that he had never been in an environment like this before we made a point to give him extra attention while he was here. Our owner even spent time cuddling him in his cabin. We truly enjoyed our time with Meeko and are sorry that we are not the right fit for you.