Response From Camp Bow Wow South Salt Lake
March 24, 2017
I'm sorry that you feel you had a bad experience with us. Unfortunately, we did have a local outage that day and were unable to answer phones or access internet for around 45 minutes. As such, our cameras were unable to be accessed by our customers through the internet as well. Such things are out of our control, and I'm sorry you feel like this was unacceptable. We did leave a voicemail for you explaining and apologizing the situation as soon as our phones were back online. As for the matter of the teacup dogs, as we also explained to you in person, we carefully monitor the dogs in our care. The dogs in question are siblings, and like to engage in close play. I assure you that the dogs were being closely supervised. If you have any other questions or concerns, please feel free to give us a call.