everything! I recently took Captain to a different place for boarding because bow wow was full, it was fine and they didn't do anything wrong, but it made me appreciate bow wow even more, nothing compares to you guys!
Very clean, kind, and they have a professional guideline to taking care of my dog. She is getting older and we want her to get the best care while we are away. I feel very comfortable and also feel we can trust they will do what they say they will. Facility is very clean, organized, and there is a sense of trust from the caretakers that made my Shih Tzu calm and not nervous on first meeting! That is a top concern.