I felt the services and underlying routine and procedures were created and implemented as to best care for the dog and collectively all the dogs. The fact you first determine if each dog is "comparable" with your routines and other animals is a good thing because I know some dogs are not great when placed with other dogs. To see that someone is with dogs (at most times) better allows owners to be comfortable with leaving their dogs with you. Overall, I would suggest "Bow Wow" to other dog owners.
Camp Bow Wow provides excellent care for my fur baby. I feel confident and comfortable leaving her there with them because I know they will take care of her. They always confirm feeding, medication, and other details during drop off. They also let you know details on how the dog did during the stay during pick up. Plus, being able to watch your pup play on the cameras is so fun!
The greeting as soon as we walk in the door, the wonderful care of our Boxer Bandit, the wonderful socialization and the availability of a bath at the end of play. From the show of excitement - we know Bandit loves going to Camp Bow Wow. I can't imagine leaving him at home alone when he has the opportunity to socialize. Thank You!!!
The staff members are always so helpful and friendly. The organization is run professionally and my dog has a good time there. I feel comfortable leaving my dog because I know she will be well cared for and safe.
I love the way the employees are with the dogs. They treat them like they were one of their own. They are always happy to see my dog which makes my dog happy to see them. He is always so excited to go to Camp Bow Wow. It gives me a warm fuzzy feeling. They have a lot of fun at Camp Bow Wow. All holidays are celebrated, pictures are taken, report cards are given, charities, parties, etc. I have never had a bad experience - Keep up the good work!
Very friendly and helpful staff. They were watching our dog and noticed that he was a little overwhelmed and decided he needed to take a "time out". Im happy to see they pay close attention to all the dogs.
We brought our dogs in fro a day to see how they liked it, and it was so much fun that we could watch them on camera and see them play and interact with their new friends. When we picked them up we also got paperwork on how their day went; we found out who they played with, what their daycare personality is, etc. We brought them in a second time and they remembered the name of my dogs.... all 3 of them, I was shocked that such a large daycare would remember all of my dogs by name only their second time coming in. I LOVE this place, it's a large daycare that has a tiny daycare feel.
I'm extremely pleased with CBW's staff continuity, if not consistency. More often than not, staff at the desk know who my dog (if not me or my husband) is—that simple act immediately puts me/us at ease and confirms why we and our dog are repeat customers.