Response From Camp Bow Wow South Windsor
February 17, 2019
I spoke with this customer (both pet parents) and thanked them for the valuable feedback. We are still working to determine if voicemails are not getting through to us with a new phone system. And, we continue to strive for perfection in all camper care all of the time. We have a team and need to be aware and respond to each others frustration if there ever is any and continue to support each other in calmly and affectionately, yet sometimes firmly caring for our campers. Safety of the pack is always our first priority and we work hard to create balanced packs that can behave properly and have fun! We do love our campers!