Camp Bow Wow South Windsor
2766 Reviews
Recent Reviews:
February 14, 2019
J.S.S.O.
EAST WINDSOR, CT
EAST WINDSOR, CT
Up until this year, the score would have been a 9 or 10. Answering our phone calls and returning voicemails would alleviate some of the stress of boarding our pet. When I don't get an answer or a callback, I wonder what would happen in the event of an emergency. Would I be able to reach someone? Also, there have been a few instances where one particular person working seemed very aggressive towards the dogs. She acts unlike any other of the personnel there, including the trainer. At one point, she moved a dog with her leg. I don't want to say she kicked a dog, but it could have been construed that way on the video, and the amount of strength used left me feeling a little uncomfortable. However, this has not been the norm. We are generally happy with the care provided. There have been a few people working there who we feel go out of their way to make the dogs comfortable, and I can tell from their demeanor that they truly enjoy being around the dogs.
Response From Camp Bow Wow South Windsor
February 17, 2019
I spoke with this customer (both pet parents) and thanked them for the valuable feedback. We are still working to determine if voicemails are not getting through to us with a new phone system. And, we continue to strive for perfection in all camper care all of the time. We have a team and need to be aware and respond to each others frustration if there ever is any and continue to support each other in calmly and affectionately, yet sometimes firmly caring for our campers. Safety of the pack is always our first priority and we work hard to create balanced packs that can behave properly and have fun! We do love our campers!February 14, 2019
J.M.
WEST HARTFORD, CT
WEST HARTFORD, CT
February 14, 2019
L.J.
EAST HARTFORD, CT
EAST HARTFORD, CT
February 13, 2019
M.D.
MANCHESTER, CT
MANCHESTER, CT
February 13, 2019
A.C.
LONGMEADOW, MA
LONGMEADOW, MA
February 13, 2019
Melissa & Craig Otkowski/ Douglas
MANCHESTER, CT
MANCHESTER, CT
February 12, 2019
Kathleen McNamara
East Hartford, CT
East Hartford, CT
February 7, 2019
J.E.
MANCHESTER, CT
MANCHESTER, CT
February 7, 2019
S.T.
ENFIELD, CT
ENFIELD, CT
February 6, 2019
B.Z.
SOUTH WINDSOR, CT
SOUTH WINDSOR, CT
February 6, 2019
J.M.
EAST GRANBY, CT
EAST GRANBY, CT
February 4, 2019
Annette Jacewicz
ELLINGTON, CT
ELLINGTON, CT
First and most importantly, our dog loves going the Camp Bow Wow in South Windsor. We have to spell out B O W W O W, otherwise he paws at the garage door if he thinks there is a chance he can go there. The people at Camp Bow Wow and very friendly and professional. They are nit pickers ensuring that your dog is unto date on shots (which we like) and the facilities are clean. I like Bogie more than I like most members of my family and am very selective as to who cares for him. Camp Bow Wow is an excellent choice.
February 4, 2019
Marie Scinto
VERNON ROCKVILLE, CT
VERNON ROCKVILLE, CT
February 1, 2019
Don Logan
VERNON ROCKVILLE, CT
VERNON ROCKVILLE, CT