Camp Bow Wow Springfield West MO Facebook Twitter Googlemaps

   2808 Reviews
1900 W. Sunset
Springfield, MO 65807
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Recent Reviews:

My little guy loves it there and they are always so nice

Lucy loves Camp and we feel that she is in a safe, caring place when we have to leave town.

Nixa, MO
The staff is always so attentive with my fur babies

Love the team and how my baby feels!

The big thing for us was that our dogs were wet and had a foul odor when we picked them up, I was disappointed that we paid for a bath, especially since the facility is much pricier than our typical boarding facility. I expected better service.
Response From Camp Bow Wow Springfield West MO
December 02, 2022
Hi Eric, We're sorry to hear about the concern with the quality of the pup's baths! The store manager will be reaching out to you shortly.

Part of the reason why we chose Camp Bow Wow for our two dogs is because we live out of state and was told that we could use any CBW facility across the United States with ease. Sans the introductory visit, etc. Unfortunately, when we made our first reservation with the Springfield location, regardless of the fact that our dogs had been campers at the facility in our state for well over a year, we had to start over with the whole process as if we were new. Basically, we risked bringing our dogs from a trusted facility 8 hours away to the Springfield location where they "might not accept them" regardless of their spotless camper record. That was frustrating. Not to forget to mention that we have one small dog and one large dog and you aren't able to accommodate them at one location. Two out of the three times our large dog has been a camper he has come down with kennel cough. This happens and we fully understand that but when we called to inform the West Campus of this they were unnecessarily defensive and our frustration had hit its peak. We didn't ask for remedy, we simply felt that it was a courtesy to let you know. It's possible that had the Springfield West facility had been our home camp then none of this would have been an issue but because of our other experience with another location your facility isn't all that we had hoped for.
Response From Camp Bow Wow Springfield West MO
December 02, 2022
Hi Kelli, Thank you for taking the time to express your concerns. A member of our leadership team has reached out to you to follow up! We're looking forward to speaking with you.

Just would like a paper receipt for my purchase.

Came home with a cough.

Look up [NAME REMOVED] (Gilly)--Negligence in not snapping down food container which allowed him to eat all his food. Poor communication skills to owner by not reaching out and confessing what happened. Gilly has since had diarrhea and thrown up.
Response From Camp Bow Wow Springfield West MO
November 25, 2022
Hi Mindy, Thank you for taking the time to speak with us about your concerns. We're excited to see Gilly back at Camp again soon!

They care about your pets so much!! They will send photos on the dogs first day of school to show you that they are doing a good job!! I love that anytime I feel anxious about how my dog is doing, I can just check the live cameras that they have set up!

Staff was very friendly and knowledgeable, and most of all, so kind to my little rescue pup. This was her first time staying in a group setting, and I got a full report from the staff that she did an amazing job, and is welcomed back anytime. That made my pupmom heart so happy.

I paid for a bath, but couldn't really tell Gideon had one...he still smelled and his hair felt crunchy, like it wasn't a real bath, just a spray or foam type clean up or something...
Response From Camp Bow Wow Springfield West MO
November 25, 2022
Hi Heather, Thank you for your feedback. The manger will be reaching out to you shortly.

Very friendly and I have no worries about leaving my doggo there.

I like knowing that my pups are given plenty of play time when I'm away for a weekend.

I like the fact that my dogs get a lot of time outside their cabin and interaction with other dogs.

Friendly staff, love the way your kennel is set up that the dogs get lots of play time together

Rogersville, MO
Very professionally.

Springfield, MO
Convenient hours, dedicated and loving staff, services and location!

Like how much rascal enjoys it also most employees seem friendly and like their jobs

Easy to book appointments, dogs are always taken care of and are happy when picked up