Overall, we are pleased and happy with Camp Bow Wow. Our pet loves come and always runs into camp on his own. For improvements: A few touchpoints during a week's stay would be nice - to let owners know that their pets are safe and happy. This is especially important if an additional service is requested like snuggle time. During our last experience, our pet came home with kennel cough. It's going around so not upset - would be helpful to know if there has been exposure at camp if you are aware.
They go above and beyond. The grooming service was excellent. My mom complimented how soft and good - smelling my dog was. They even trimmed her nails so there's no noise when she walks on the wood floors!
The day care is also fantastic. Marta is always sad to leave when I pick her up.
The best thing about it was that my dog loved Camp Bow Wow! How do I know this? The next time I took her there she couldn't wait to get to her "play yard" and mingle with her new friends! The first time we went, she was hesitant and, of course, had no idea where we were taking her. Being a puppy she had mostly been to rather unpleasant places - the vet where she was spayed (unfun!) and the groomer (tolerant, but not her idea of a great time). The bonus was how tired she was when we got home. There was no more trolling around the house looking for mischief or things to destroy. Just a hungry, tired dog ready for a hug and nap!