This is the fourth Bow Wow we have used across the US. Whenever we visit an area and need to board or day care the pooch, we search out the local Bow Wow. Their people always are friendly and really care about the trust we put into them. With that said, once we got all the paperwork finished (or transferred) and a time set, we dropped him off 3 times over the course of 2 weeks. When we picked him up, he seemed happy, energetic and in good health. We are definitely gonna pay them more visits when we visit Dallas again.