Customer service is great...my dog Brutis gets so excited when I pack his lunch for camp & when we pull into camp bow wow he starts to cry & can't wait to see his friends.....I know he is having fun so that puts my mind at ease. Thanks
The dogs can't wait to get in and they don't look back. Of course they are glad to see us at the end of the day but we know that they are well taken care of and are tired from playing. There is not a lot of staff turnover which tells us it is a good work environment.
I love that I can see my dog while he is in the play areas so I know if he is interacting or just sitting. The boarding area was nicer than I expected. Things seemed to work seamlessly at intake and pickup.
That boarding is all inclusive is a plus, especially the free bath with a 5 night or more stay.
I'm not a big fan of the indoor play area. There are no areas for the dogs to lay down except on the hard floor. Maybe some mats or something for them to relax on as my dog doesn't like to sit or lay down on hard surfaces.
we like the friendly customer service as well as the feeling our dog is well cared for. He is always eager to be dropped off there albeit needs time to get adjusted each time.We also love the idea that we can check on him anytime we want through your camper cams.