Response From Camp Bow Wow Temecula
June 17, 2017
Hi Jennifer & Joel,
Thank you for taking the time to critique our business. Good or bad, feedback helps us continue to improve our customer care programs.
I would like to apologize for the fact that you felt you had to "steal a look" at the back of our camp. Guests are (and you should have been) invited to tour the back of the building, so they can see the whole program. It's not fancy in the back, but it's organized and runs very well. We work hard everyday to provide a safe & comfortable environment for our furry friends. The website created by the fantastic staff at our corporate headquarters is meant to be creative and fun. . .
Michael & I bought this franchise six years ago and along with our wonderful staff, are working hard to do our very best to our four and two legged guests. Please feel free to stop by if you'd like to see "behind the doors".
Michael, Lisa & the Camp Bow Wow Temecula Team