My only issue is that after my dog spent 2 nights there and we picked him up he smelled so bad that we had to immediately take him for a bath. The smell was terrible. He definitely wasn't like that when we dropped him off.
The staff is very sweet and they seem to know all the dogs by first name. The dogs seem to have a good time, they get a lot of exercise which is great. I also like it that the staff asks if your dog is on a special diet, makes me feel good about sending my baby to a safe and happy place.