Recent Reviews:
September 19, 2022
A.R.
TULSA, OK
TULSA, OK
The 2 times I've used CBW (trial day and then 4 days of boarding) I requested a bath and brush, and neither time was it done. Also, I called the day before my reservation to board and I had not been scheduled despite me making the reservation 2 weeks earlier. The apparent lack of organization is why I won't be returning to CBW.
September 16, 2022
K.C.
TULSA, OK
TULSA, OK
Upgrade the cameras especially inside
have a maximum level that the volume of the music can be played - blaring music is not pet friendly especially with commercials that get louder. maybe let them use amazon prime music
assuming you have an account w/ them
FEEDBACK ON MY DOG WHEN I PICK HER UP - did she play? did she stay by herself ?
i realize it may not be possible any time but it would be helpful to know
last few times i was watching from work there was a lot of dog humping and no water bottle action or separating the dog, made me wonder if employee was in the yard?
September 15, 2022
Lanie Brown
TULSA, OK
TULSA, OK
August 25, 2022
J.A.
TULSA, OK
TULSA, OK
Dogs initially isolated with no bed or padding for over an hour and a half.
The workers do not interact or engage with the dogs during playtime. Human interaction is just as important as canine in a daycare facility. Fearful dogs were not worked with to help them get used to new environment/situation.
Full gear (Harnesses, collars) are left on in the play area.
Outdoor access is not limited in the heat of summer.
Mostly, you guys really need to start having your employees interact and spend time with the dogs. I did not see a single person in the playroom and that is a major issue for me.
August 24, 2022
M.B.
TULSA, OK
TULSA, OK
August 24, 2022
Terry Couto
TULSA, OK
TULSA, OK
August 24, 2022
Brian Barnett
CLAREMORE, OK
CLAREMORE, OK
August 24, 2022
Christina Roode
August 7, 2022
A.G.
CLAREMORE, OK
CLAREMORE, OK
I hadn't received information about Harry's condition until I called on the day I was scheduled to pick him up. I was then told that he was experiencing symptoms similar to kennel cough and was being isolated from other dogs. In the future, I would hope that a dog owner would be contacted when any aspect of their dog's health changes. When we arrived to pick up Harry he was covered in urine and feces on his paws, stomach, and torso. I thought he just had water at the bottom of his paws but when I got him into my car I realized he was matted with urine and feces and that in some areas it was completely dry and crusted. This makes me believe that Harry had been covered in this excrement for well over a day at the least. We ended up taking pictures of this because we were so shocked with this being the outcome of his stay. This also led me to believe that I did not leave my puppy in a place that was safe and with workers that understood what their roles were as caretakers of animals. I worked in a kennel for several years when I was younger and even as a high schooler/college student I would have never left a dog in that condition. When I was washing Harry we also noticed that around his nail beds were red and inflamed which also leads me to believe that he had been in that state for a long time. We have also had to take him to the vet and he had to receive antibiotics for a viral infection.
I had received a call from a worker at Camp Bow Wow about a toy that had been in the washer when I had gone to pick Harry up and let her know about the situation and how upset/disappointed I had been with his condition. She was very understanding and informed me that the manager was not in but that she would make sure the manager knew about this so that they could better their services. While I do not know if I will ever feel comfortable leaving my own pet with this establishment again I do hope that what I am submitting will be taken to heart and changes will be made to prevent this from happening for other dogs.
August 3, 2022
Sharmien Watkins
SAND SPRINGS, OK
SAND SPRINGS, OK
August 2, 2022
Andrea Harner
OWASSO, OK
OWASSO, OK
July 29, 2022
G.H.
TULSA, OK
TULSA, OK
July 21, 2022
H.M.
TULSA, OK
TULSA, OK
July 20, 2022
melissa calabrese
TULSA, OK
TULSA, OK