I picked my dog up a day early and he had a scratch on his nose that no one could explain. The blanket that I left with him smelled like pee and most of his food was gone. Mind you I picked him up a day early and I sent in extra food as well, so there should have been a lot left. They were also unable to explain that. Additionally, although they were aware of my concerns no one has reached out to me at all.
My dog seemed to really like her stay there. When I viewed her on the cameras she was being loved on by all of the employees and I felt very comfortable having her there. The only issue I had was the smell. When I went into the build to pick her up it smelt like straight urine. I understand that this is a dog daycare and the dogs urinate but the smells was very strong in the lobby. I had a 10 hours drive after picking up my dog and I had to roll the windows down because she smelt so bad of urine and dog. The dog smell I understand because it rained and she was definitely playing outside and in the little pools. The urine smell was unbearable and I had to wash her bedding as soon as we got to our destination and bath my dog. Over all she seemed to enjoy the experience it was just the after smell.
Great Service...Clean...happy campers....our 3 had a great time...
We moved from California and had been searching for a new boarder...after several visits to other places we are THRILLED to have found Camp Bow Wow
I love the friendly dog-lover kids working for you. I love the attention my pup got from your staff for a bath and nail trim. The young lady laughed and told me about his reluctance to jump in the tub and as a result she almost had to lift my 90# pup one end at a time into it and at the same time she was full of praise for his behavior.
Very sweet and patient of her.
And when I had WiFi in our drives through the mountains, it was great to see my Dug enjoying himself with his doggie pals. So happy you all were recommended and he will come back to see you the next time we can’t take him with us on a trip out of town.