The staff listened to my requests to give my dog extra time to eat (she can be a picky or slow eater when she is off her routine). They also commented on her eating habits when I picked her up showing me they acknowledged my requests and observed her to make sure she was getting enough food. She was ready on time and bathed when I picked her up (unlike the last time she stayed at the Bixby location; she was not only NOT bathed but she was filthy dirty). The staff also remarked in her behavior (“She was like a little referee out there when other dogs got to rough”) which tells me they were paying attention to her. I feel she was better cared for than at the Bixby location.
I can never brag enough on my CampBowWow. They take such very good care of my two dogs. My dogs always come home so happy after being at camp and it’s nice to have someone that I can trust to take care of them. I would never even dream of taking them anywhere else .
We have used you guys in the past and we’re very happy however this time was different. Our dog was with you for a week. We called to check on him several times and were told everything was fine, however, when my mother in law picked him up she was told that he hadn’t eaten and was crying the entire week. He lost a significant amount of weight. If we had known he was distressed we could have had a family member come pick him up. Also, his food container had dog poop all over the bottom and up the sides.
I’m so glad that there are people monitoring the dogs to ensure everyone gets along. The pool is a great feature and my dog is always exhausted at the end of the day! My favorite part of the work day is watching him on the cameras.
She got a few scrapes which I understand happens but still makes it a less than ideal situation. I could tell from the live feed that she was also near constantly hounded (no pun intended) by male dogs trying to mount her anytime she stopped moving. If there’s a way to discourage that behavior in the other dogs, that would be preferred. We’ll still be back but I do hope these things will improve during her next stay.
I really liked how large the kennels were and how open and light it is..however, I have a "toy" dog and really do not want to put him in with large dogs, even if they are friendly.. I wish you had a section for only small dogs..
We sent new nylobones for them and they had not been chewed on.one is nervous and will chew on her foot if she doesn't have a bone. We also sent two towels for them to use to lay on and they were still folded. The way I told them.
Sulley loves going to Camp Bow Wow. We stopped taking him during the winter because he was not getting enough exercise to wear him out. We are back for the summer at least 1x a week. (cost is a little high for our budget right now)
I HAVE AN ACTIVE DOG WHO HAD LOTS OF FUN AT YOUR GET ACQUAINTED INTERVIEW. I LIKE THAT HE GOT TO PLAY WITH OTHER DOGS. HE IS AN ONLY CHILD AND NEEDS TO EXPERIENCE HAVING FRIENDS OFTHE DOG NATURE. THR PRICES ARE REASONABLE.
I’m very disappointed, I had wrote on the bag as well as asked the staff to save her bag and measuring cup and when I picked up my dog I forgot to ask till I got to my car then I tried to go back but had locked the doors so I called and left a message and no one has called me back. I’ve done it before and never had a problem. The lady who checked me out was rude, and when I had called to make the appointment for my dog to come by they told me it would be $31 and it was $32 then they would be open till 7 and it was only 6 and I got there at 6:15pm. They feed my dog and I didn’t ask them too or leave enough food for dinner since I was planning on picking up my dog. This has been the worst and I have being coming for almost 2 years.